customer
I had a call with my MD for the first…
I had a call with my MD for the first time and It had to be a video call but I couldn’t see her. The medicine arrived in a timely manner. I just wish there was a better break down of the fees because I was not aware in the beginning that the medication fee was different from the plan fee.
Response from LifeMDJul 19, 2024
We strive for transparency in our pricing, and we apologize if the pricing wasn't communicated effectively from the start. Thank you for bringing this to our attention; your feedback helps us improve our service. We are also sorry to hear about the technical issue during your video call with the doctor. We'll make sure to address this with our IT team to prevent similar problems in the future. We are glad to hear that the medication was received promptly! If you need anything, please be sure to reach out. We are here to for you at every turn.




