Michael B.
Melody at customer service is very…
Melody at customer service is very helpful and amazingly nice! I’m completely satisfied with her interaction. The products from Life MD do work well. Unfortunately I lost all trust with LifeMD. LifeMD dropped the ball with my prescription and three weeks would elapse before I would receive my medication. No one can explain how the prescription ordered on 07/30/2024 was dropped and reordered 08/14/2024 two weeks later. Totally unacceptable. I don’t feel valued. The bright side of this is how nice and caring Melody was! Such a pleasure working her. Sad to leave but I need a product on time.
Response from LifeMDAug 15, 2024
We sincerely apologize for the delay and the inconvenience this has caused. It's important to us that you feel valued and supported throughout your journey with LifeMD. We're currently working diligently to resolve any backlog issues and ensure that your orders are processed and shipped as quickly as possible. Your feedback is crucial, and we are taking steps to prevent such delays in the future. We are glad to hear that you had a great experience with your interaction with Melody. If there's anything specific we can do to assist you further, please let us know.




