LifeMDReviews of lifemd.com

Horrible customer service Brittany supposed to be a supervisor is rude and only care about taking people money she can care less about appeasing the customer i placed an order and second guess if it was what I needed so I asked when will it be shipped i was told it had to go through doctor review first to see if I qualify then it could take up to 5 business days before it is shipped so I said cool I would like a refund since it hadn't been processed yet and she said they don't give refund and cancel my order so I waited and called back to another agent who seen they had cancel my order and didn't refund my money they was going to keep my money and not send me the prescription what a crook thankfully he seen what was taking place and refund my money when I called her back and asked her to send me the email to do a review on her she said she would send it and stop answering the phone because she know she treated me dirty so stay away from this company because this is the type of supervisor they have Horrible

Please do not use this company it is a scam. They charge you 149 for a subscription then 133 for medication. You can get prescription from doctor and go to Lilly direct for less. Then they don’t answer phone I called Jan. 30, I got a call back 2/4 then they say oh it to late to refund you even through I haven’t use the service since Oct.

LifeMD has no customer support, I have not been able to get ahold of lifemd, I have tried messaging on the app no response, calling they never answer I am now on hold for over 30 minutes, I tried scheduling an appointment it says none available, they just said they would call me back and hung up, on my previous attempt to get ahold them they said they would call me back they never did, I ordered online never talked to anyone and sent me wegovy pills that don't work.

Terrible customer service. I've been trying to contact them for 4 days with no response through phone or e-mail. Waste of time and money.

I signed up based on misleading advertisement that implied that GLP-1 medication was included in the $447 membership fee. I had a consultation with a medical technician and was told the fee only included the consultation and the medication was separate. She said a preauthorization would be submitted to my insurance company but I have received no indication that this was done. I was then told that I could sign up for compound medication for $15/week but I would need to set up another consultation. This technician told me that the $15 dose was not effective and the "salespeople aren't supposed to be selling that anymore". She then said I would need to sign up for the $129/$149 per month plan on top of what I have already paid. I told her that felt like it was bait and switch.She agreed. When I asked the ingredients in the compound medication, I realized that I am sensitive to one of the ingredients and can not take the medication safely. She said based on this, I should be able to cancel and get a refund. I reached out to customer service but they refused my request and reiterated the "benefits" of their services. Services I have yet to receive and benefits I have yet to see.

they don't even tell you that they are going to charge you before anything even happens. Very scammy.

I was charged for glp meds and then was told I didn’t qualify. I have messaged 3 times now about either getting my meds or a refund and nobody has gotten back. Over 400$!!! This needs to be taken care of immediately So an update. Still nothing has been taken care of. They say something about I have an appt scheduled which I know nothing about because that has nothing to do with me making my glp purchase off their site but through the FSA store. I need to be contacted directly through email for documentation purposes. Like I said before, give me my meds or a refund or I will do a chargeback on my card!

Called 3 times was on hold for over 20 minutes, and left a call back. No call back 2 of the three times. Not happy