Mike M.
Company is overall great but
Company is overall great but, sometimes is hard to get ahold of.
Response from LifeMDMay 14, 2026
We appreciate your feedback. We are working to improve our availability. LifeMD

LifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Doctors & Surgeons · Plano, Texas
Excellent

Doctors & Surgeons · Bannockburn, Illinois
Excellent

Doctors & Surgeons · Miller Place, New York
Excellent

Doctors & Surgeons
Excellent
Showing 210 reviews with 4 stars · Clear filters
Mike M.
Company is overall great but, sometimes is hard to get ahold of.
Response from LifeMDMay 14, 2026
We appreciate your feedback. We are working to improve our availability. LifeMD
Virginia
I liked that the provider listened to my concerns, and provided appropriate solutions. My issue are: (1) Response time on messages. Anything over 24 hours is unacceptable and at the beginning of my treatment it was pretty consistently slow response. (2) If I am paying for a subscription, and the prescriptions, why am I paying another $79 for a REQUIRED check in to renew my prescriptions?
Response from LifeMDMay 13, 2026
We appreciate you sharing your experience. We're glad the provider addressed your concerns effectively. We apologize for the slow message response times and the required check-in fee for prescription renewals. We'll review our communication processes and clarify our subscription policies. LifeMD
customer
I have had a great experience with getting my medication on time. Except for one time during a discussion with a provider we agreed on continuing with 12.5 mg Mounjaro. Only to find myself with 12.5 mg Zepbound at the pharmacy waiting for me to pick up. Zepbound was not even discussed during my visit. I’m glad I payed attention and did not take the Zepbound who knows how my body would have reacted to the change. Other than that I’m very satisfied with my experience and would recommend it to everyone. I’ve lost 30 lbs. and could not be happier. Thank you LifeMD. Hector Hierro
Response from LifeMDMay 8, 2026
We're glad you've had a positive experience and appreciate your feedback. We're sorry about the medication mix-up and any concern it caused. We'll review the situation to prevent similar issues in the future. We appreciate you bringing this to our attention. We're happy to hear about your progress! LifeMD
customer
reliable service
Response from LifeMDMay 6, 2026
We're happy to hear that our service is reliable. Thank you for your feedback. LifeMD
W Scott B.
After we made connections everything was great.
Response from LifeMDMay 6, 2026
We're happy to hear that everything was great after the connections were established. Thank you for your feedback. LifeMD
Michelle F.
I have no complains except that the subscription is expensive.
Response from LifeMDMay 4, 2026
We appreciate your feedback and are glad you have no other concerns. We'll review our subscription costs. LifeMD
Suzanne
The medication worked! I still had a bit of food noise and couldn't have hard to resist food in the house, but generally I was able to control my portions and eat sensibly.
Response from LifeMDApr 27, 2026
We're happy to hear that the medication worked for you! We appreciate your feedback regarding food noise and sensible eating. Thanks for sharing your experience. LifeMD
DM
Kanecha Caesar made my initial experience great. She was helpful and knowledgeable to help make this a smooth transition.
Response from LifeMDApr 27, 2026
We're happy to hear that you had a great initial experience. It's wonderful to know that our team member's knowledge and help made your transition smooth. Thank you! LifeMD