LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
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Doctors & Surgeons
Excellent
Showing 3,067 reviews with 5 stars · Clear filters
Traci H.
Melody took her time and was very friendly. Solved all my issues.
Response from LifeMDSep 30, 2024
We are so glad to hear that you had a great experience with Melody. We appreciate your positive feedback and want to thank you for being a valued LifeMD member! We truly appreciate your business and look forward to helping you again soon.
Krista
Easy, informative.
Response from LifeMDSep 30, 2024
Thank you for your kind words! We're delighted to hear that you've had a positive experience with our services. If there's anything else we can assist you with, please let us know.
Octavia
Melody H is amazing. She is a delight to work with. She ameliorated a horrible situation for me. I had some issues with receiving my medication. It's been over 3 weeks since it was ordered. I talked to several different representatives, but no one dominated the situation like her. She was with me every step of the way keeping me informed and assuring me that my issue would be handled. She went over and above to make sure I was happy, and the issue was solved quickly and efficiently. She is definitely the reason that I will continue using Life Md for my medical needs. Because I still haven’t received my medication, but I’m hopeful that it will make it soon. Thanks again Melody, you are an amazing person, and I wish we had more people like you in the customer service field. You are definitely an asset to Life Md, and they should be lucky to have you.
Response from LifeMDSep 26, 2024
Thank you for sharing your positive experience with Melody H and LifeMD. We're thrilled to hear about the exceptional service you received during a challenging situation. Your feedback is invaluable to us, and we're glad Melody was able to turn things around for you. We sincerely apologize for the delay you've experienced with your medication. Rest assured, we're actively working to resolve this issue and get your prescription to you as quickly as possible. It's wonderful to hear that despite the medication delay, Melody's dedication and support have reinforced your trust in LifeMD. We're committed to providing this level of care to all our patients and continuously improving our services. We're grateful for your continued loyalty and look forward to serving your medical needs in the future. If you need any further assistance or have any questions about your medication status, please don't hesitate to reach out.
Mac R.
Outstanding professionals who truly cares about your well being. Briefed me on all the pros and cons and provided me tools to be successful on my weight loss journey. Highly recommended.
Response from LifeMDSep 26, 2024
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our weight management program. It's gratifying to know that our team provided you with comprehensive information and valuable tools to support your weight loss journey. Our commitment to patient care and well-being is at the heart of everything we do. Your recommendation means a lot to us and motivates us to continue delivering high-quality care. We're honored to be part of your health journey and look forward to supporting you every step of the way. If you ever need additional support or have any questions, please don't hesitate to reach out.
Angi S.
Laurenmarie is very compassionate and helpful. She is adaptable to the journey I am on with my health regardless of what twists and turns it takes.
Response from LifeMDSep 26, 2024
We're thrilled to hear about your positive experience with Laurenmarie! It's wonderful to know that she has been compassionate, helpful, and adaptable throughout your health journey. At LifeMD, we strive to provide personalized care that can adjust to the unique needs of each patient, and it's gratifying to hear that Laurenmarie has embodied this approach in her interactions with you. If there's anything else we can do to enhance your experience with LifeMD, please don't hesitate to let us know. We're committed to your health and well-being!
Eric R.
I had a issue and I contacted lifemd and never dreamed they would be so responsive. The owner emailed me personally and said we will get this taken care of right away. It is so nice when a business actually cares and does what they say they will do. He had a very nice lady named Lisa call me and she took care of everything.
Response from LifeMDSep 26, 2024
We're thrilled to hear about your positive experience with LifeMD! Thank you for taking the time to share your feedback. It's wonderful to know that our team, including our leadership, was able to address your concerns promptly and effectively. At LifeMD, we take great pride in providing exceptional customer service and are committed to ensuring each patient receives the care and attention they deserve. We're especially pleased that Lisa was able to assist you and resolve your issue to your satisfaction. We believe in building trust with our patients by following through on our commitments and going the extra mile to meet their needs. We truly appreciate your kind words and are glad we could exceed your expectations. Your satisfaction is our top priority, and we'll continue to strive for excellence in all our interactions. Thank you again for choosing LifeMD for your healthcare needs. We look forward to continuing to provide you with outstanding service in the future!
Rebecca J.
I really liked the doctor and she answered all my questions, gave recommendations for each concern and made the medicine renewal process very simple for me
Response from LifeMDSep 26, 2024
Thank you for your positive feedback about your experience with LifeMD! We're thrilled to hear that you had such a great interaction with your doctor. It's wonderful that she was able to thoroughly address all your concerns and provide helpful recommendations tailored to your needs. If there's anything else we can do to further enhance your experience with LifeMD, please don't hesitate to let us know. We're always here to support you on your health journey!
customer
Prompt response got what requested.
Response from LifeMDSep 26, 2024
Thank you for taking the time to share your positive experience with LifeMD. We're delighted to hear that you received a prompt response and got what you requested. Our team is committed to providing efficient and effective service to all our patients. If you ever need assistance in the future, please don't hesitate to reach out. Your health and satisfaction are our top priorities.