S E.
Be careful of the subscriptions, but excellent customer service.
I was desperate for sleep help and went to this website in the hopes of finding something to try. At first it said it was a subscription, and I was not interested in that for a medication I haven’t tried yet. A few days later I got an email in my inbox for a trial, and there was no indication of subscription so I paid for that. I tried the medication and it did not work well for me. I tried to go onto my account to ensure that there was no subscription and there was no account that I could find linked with my order so I figured that was that. 30 days later I was charged 3x as much for another bottle of that subscription that I can’t use and I wasn’t notified that it was being charged until after it shipped, and when I called about it they said there is nothing they can do. I will say once on the phone I was able to cancel easily. UPDATE: I was reached out to again about addressing my concerns in a prompt manner. The company was willing to work with me. If you sign up for a prescription just assume it is a subscription and call or email the customer line for help.
Response from LifeMDApr 27, 2023
Hi Elder, we're so sorry to hear your experience with us was unsatisfactory. We would love the opportunity to speak with you and make sure you are 100% satisfied with our services. Please reach out to [email protected] at your earliest convenience and someone from our management staff will be in touch with you to rectify the situation.




