LifeMDReviews of lifemd.com

Don’t waste your money. You pay a monthly fee but providers and other staff take days to answer your questions or concerns. Their billing and authorization department is terrible, they can’t even properly verify your insurance or request a prior authorization. You might as well do it for them. I paid out of pocket for 2 months but my insurance covers the medication.

They prescribed Ramelteon without tell me. I had asked a question regarding two different medications. They charged me for both…they did refund for their mistake… Ramelteon does not work…it is crap. Don’t deal with this company… classic case of bait and switch…

This company was not up front with their pricing. I also canceled my membership and was assured no prescriptions would be charged from my account. That was wrong. They did charge me after I canceled and you can’t seem to get in touch with anyone to get a refund. I have left messages on the portal and attempted to call, which resulted in always getting disconnected.

This company is horrible. The doctors never respond to your questions or requests. I tried to cancel and still charged my card and now they do not want to refund my money. I have proof I kept requesting a cancelation too. Talk about not a trusting company. Never again. I went straight to my provider to refill my prescription. Be aware of this company.

I placed an order with LifeMD but changed my mind and tried to cancel it. Despite leaving three messages on the patient portal, I never received a reply. I finally called their customer service number and was finally able to cancel my membership. However, I was still charged. After calling again, I was told that I could not get a refund because the medication had been shipped, even though my first two requests to cancel were sent before the shipment. Cannot recommend this company.

I signed up for what I thought was going to be a prescription for Wegovy. I filled out all the necessary information. Paid them 249.00. The process went as far as review by provider and stopped. I have tried to message,I got one answer and that said the provider was assessing my info. That's all I have heard. That was 4 days ago. The process was supposed to take 5-7 days we're on day 9 with no communication. I tried calling and it was an AI call. I'm 67 years old. I don't speak to robots.I have asked for a refund of my 249.00 with no response. I will be contacting the BBB for assistance in getting my money refunded. Don't trust this company. God knows what " medicine" I would be receiving. They implied they would send a script to a pharmacy. It was also deceptive about it being a subscription. Don't deal with this company. I need to be better about researching these bogus companies!

I have been on a compound shot for six weeks and I gained 5 lbs since I started. I cut out all sugars as well. Not too sure this works. Also it is very difficult to get an appointment to speak to the nurse. There are no real doctors just nurses. The chat is not much better. I have found no way to speak to anyone immediately. Then their knowledge is very limited, maybe because they are nurses and not doctors? I now just call my own doctor with questions and just get the shot shipped. Once I find a better company I will drop LifeMD. My sister in law went with HERS we started same day, same shot, same dose and she is down 30 pounds. Maybe the shot I purchased is a placebo? Big difference though. From me gaining five pounds and her losing 30 pounds.

Omg I have been trying to cancel this subscription since September. They have responded that my subscription is canceled. Even on my app it says my subscription is canceled. Yet my billing since September says $19 for subscription. I have sent maybe 10 emails and I am currently on hold for over an hr and nobody will pick up. DO NOT USE THIS COMPANY