LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
Showing 3,067 reviews with 5 stars · Clear filters
Derek
The team has been amazing and helpful.
Response from LifeMDDec 5, 2024
We are thrilled to hear about your positive experience with our team members. If you have any questions or concerns, please don’t hesitate to reach out; we are happy to help!
Keith R.
Fast thorough and informative
Response from LifeMDDec 5, 2024
Thank you for your kind words! We're delighted to hear that you've had a positive experience with our services. If there's anything else we can assist you with, please let us know.
Andrew L.
Customer service response from s great
Response from LifeMDDec 5, 2024
Thank you so much for your awesome feedback. We're happy to hear that you're satisfied with our customer service. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to support you on your journey.
Steven K.
Was just about done with the issues I was experiencing with billing but then Melody called me and got everything settled and fixed. Without Melody I would have probably stopped using LifeMD. Thank you so much for helping me out!
Response from LifeMDDec 5, 2024
Thank you for taking the time to share your experience with LifeMD. We're thrilled to hear that Melody was able to resolve the billing issues you were facing and provide you with the assistance you needed. At LifeMD, we strive to deliver exceptional customer service, and it's heartening to know that Melody's efforts made such a positive impact on your experience with us. We're grateful that you chose to continue with LifeMD, and we want to assure you that your health and satisfaction remain our top priorities. Our team is always here to support you on your healthcare journey, and we encourage you to reach out anytime you need assistance or have questions. Thank you again for your patience and for giving us the opportunity to make things right. We look forward to continuing to serve you and support your health goals.
Anne-Marie & M.
Kaylan was very very helpful
Response from LifeMDDec 5, 2024
Your positive feedback on Kaylan is greatly appreciated. It is always so great to hear that our representatives are doing a fantastic job at providing the customer service we strive to deliver. If you need anything in the future, please do not hesitate to reach out. Thank you for being the best part of LifeMD!
Jacqueline H.
The customer service through everybody is exceptional. They help you with everything and answer all questions in a timely manner.
Response from LifeMDDec 5, 2024
Thank you for your gracious feedback. We aim to provide the best service possible and we are happy to hear you feel we delivered exactly that. Feel free to reach out if you need anything!
Wes T.
Kelsie was wonderful. I've been upset dealing with LifeMD about a package that was sent to the wrong address and had decided to cancel my subscription. Kelsie went above and beyond with the way she talked to me about my concerns that helped elevate my anxiety. Not only was she great on the phone but she also helped get me a satisfactory resolution. Do whatever it takes to keep employees like this.
Response from LifeMDDec 5, 2024
Thank you for taking the time to share your experience with LifeMD. We're thrilled to hear about your positive interaction with Kelsie and how she was able to address your concerns effectively. At LifeMD, we strive to provide exceptional customer service, and it's heartening to know that Kelsie exemplified this commitment. We understand how frustrating it can be when there are issues with package delivery, and we appreciate your patience as we worked to resolve the situation. Please know that we value your trust in LifeMD, and we remain committed to supporting your health journey every step of the way. If you ever have any questions or concerns in the future, please don't hesitate to reach out. We're always here to help!
Danna L.
She was very helpful, and explained to me what happened with my medication. She made sure that I was satisfied and that if I had any more questions, she would gladly assist me!
Response from LifeMDDec 5, 2024
Thank you so much for your wonderful feedback! At LifeMD, we strive to ensure every patient receives clear explanations and attentive care. It's great to know we were able to address your concerns and leave you feeling satisfied with the support provided. If you ever have any other questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!