LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
Showing 3,067 reviews with 5 stars · Clear filters
Markcustomer
Good service. Did
Response from LifeMDDec 18, 2024
Thank you so much for your wonderful 5-star review! Your satisfaction is our top priority, and it's incredibly rewarding to know that we've met your expectations. Thank you again for choosing LifeMD for your healthcare needs. We look forward to continuing to provide you with top-quality care and support on your health journey!
Robert
Melody was great and understanding my frustration with life MDs and ability to fix my concern and my refund that was 3 months overdue.
Response from LifeMDDec 18, 2024
We're delighted to hear that Melody provided such excellent service and was able to address your concerns effectively. At LifeMD, we strive to ensure every interaction with our team is positive and productive, even when resolving issues. We sincerely apologize for the delay in processing your refund. This is not the standard of service we aim to provide, and we appreciate your patience as we worked to rectify the situation. We've taken note of this experience to improve our processes and prevent similar delays in the future. If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help!
Alfred A.
Very knowledgeable and friendly!
Response from LifeMDDec 18, 2024
We greatly appreciate your positive feedback about our customer care! It's wonderful to hear that you found our representatives to be friendly and knowledgeable. Our team is dedicated to providing the best possible support to all our patients. If you have any specific needs or questions in the future, please don't hesitate to reach out. We're always here to support you and ensure you have a positive experience with our services.
customerfarren
Decided to cancel but got worried I would get the run around about the refund. To my surprise my refund was granted without a problem. Thank you!
Response from LifeMDDec 18, 2024
Thank you for taking the time to share your experience with LifeMD. Our goal is always to provide exceptional customer service, even when a customer decides our program isn't the right fit for them. While we're sorry to see you go, we appreciate your kind words about our service. Should you ever reconsider or have any questions about our weight management programs in the future, please know that our team is always here to assist you. Thank you again for your feedback. We wish you all the best in your health and wellness endeavors!
Carlton
The CS rep PHYLLIS was understanding and promptly put my prescription on HOLD without any resistance. Congratulations!
Response from LifeMDDec 18, 2024
We are so glad to hear that you had a great experience with Phyllis. We appreciate your positive feedback and want to thank you for being a valued LifeMD member! We truly appreciate your business and look forward to helping you again soon.
Darin
Professional and Pleasant.
Response from LifeMDDec 18, 2024
Thank you for your kind words! We're thrilled to hear that you've had a positive experience with LifeMD. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help you every step of the way.
Camilla
Kelsey was helpful and pleasant. She offered alternatives to ensure I understood all of my options.
Response from LifeMDDec 18, 2024
We are thrilled to hear about your positive experience with Kelsey. It's wonderful to know that our team member provided excellent customer service and presented you with helpful options. Our team strives to deliver personalized care and support to each of our patients, so your feedback is truly appreciated. We value your satisfaction and aim to consistently meet your healthcare needs. If you have any additional questions or require further assistance in the future, please don't hesitate to reach out. We're here to support you in any way we can.
Keila G.
Helpful, courteous, knowledgeable.
Response from LifeMDDec 18, 2024
Thank you for your kind words! We're delighted to hear that you've had a positive experience with our services. If there's anything else we can assist you with, please let us know.