LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
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Excellent
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Doctors & Surgeons
Excellent
Showing 3,067 reviews with 5 stars · Clear filters
Ellanita R.
Melody was very knowledgeable about the questions I had while staying in her scope of practice. She made me feel comfortable about joining.
Response from LifeMDMar 20, 2025
We're so happy to hear that you had a positive experience. We strive to provide our clients with the best possible care and it's wonderful to know that Melody was able to answer your questions and make you feel comfortable.
Cass C.
I called LifeMD today to renewed my membership and Dajah was my agent. She was totally upbeat and extremely helpful. she answered all my questions and more!
Response from LifeMDMar 20, 2025
We are thrilled to hear about your positive experience with Dajah. It's wonderful to know that she was able to provide you with the support and information you needed. We strive to ensure our customers receive exceptional service, and we appreciate you taking the time to share your feedback.
Rick
My past communication experiences were not good. I was even lied to in the last message I received. My communication this time was very different. Kinney listened to my problem, asked questions to clarify it, and then worked to resolve it. He was polite and very personable. All your employees should learn from him on how to communicate with customers.
Response from LifeMDMar 20, 2025
We appreciate you taking the time to share your experience. We understand that your past communication experiences have been frustrating and that you felt misled. We are truly sorry to hear about your previous interactions. We are glad to hear that your recent communication with Kinney was a positive experience. We value his commitment to providing excellent customer service, and we will share your feedback with our team. We strive to ensure all our employees provide the same level of care and understanding that you received from Kinney.
David B.
Phyllis - was easy to talk to , solved my issue immediately which was confirmed by an email response. much thanks, David
Response from LifeMDMar 20, 2025
We're thrilled to hear that you had a positive experience. We appreciate your kind words about Phyllis and her ability to resolve your issue promptly. We strive to provide excellent customer service and are glad to know that we met your expectations.
LaTosha
Melody was very incredibly helpful and knowledgeable.
Response from LifeMDMar 20, 2025
We're thrilled to hear about your positive experience with Melody. We appreciate your kind words and will share your feedback with her.
J. S.
The doctor was very professional and friendly. She explained everything in detail and answered all my questions.
Response from LifeMDMar 20, 2025
We appreciate your kind words and are thrilled to hear that you had a positive experience. We strive to provide our patients with the best possible care, and we're glad that you felt heard and understood. We're committed to providing a comfortable and informative environment for all our patients.
Gina
Kind and thorough. Very informative and patient with me when we had a very brief disconnection. I am excited about this weight loss journey. Thank you.
Response from LifeMDMar 20, 2025
We appreciate your kind words and are thrilled to hear about your positive experience. It is our goal to provide informative and patient support to all our clients. We are excited to be a part of your weight loss journey and look forward to continuing to support you along the way.
customer
It's just simple. No complicated hoops to jump through at all.
Response from LifeMDMar 20, 2025
We appreciate your kind words! We strive to make our service as straightforward and easy to use as possible. Thank you for taking the time to share your positive experience.