LifeMDReviews of lifemd.com

Extremely disappointed with my experience with LifeMD. Poor communication, delayed responses, and very little real patient support throughout the process. Nothing is treated with urgency, even when it directly impacts your medication access and care. Save your money and go elsewhere. You’ll wait 5–10 days and practically have to beg for a refill to be called in. In my case, I was traveling for work and had to personally call 11 different pharmacies trying to locate medication in stock because they failed to handle it in a timely manner — despite having numerous days to send the prescription. This is not the first time this has happened.. For a healthcare company, the lack of responsiveness, coordination, and follow-through was incredibly frustrating.

I've been trying to cancel my subscription and account and it won't let me! I've called, told me if was canceled. But I still get charged! I've requested a refund. Do NOT even try this website! Unreal!!!

can't get through the customer support. Messages are not answered

WHEN CALLING YOUR COMPANY I SHOULD NOT HAVE TO WAIT 1 HOUR TO GET SOMEONE ON THE PHONE ALSO TO MANY EXCUSES REGARDING SHIPMENT OF MY MEDICATION I'M VERY UOSET BECAUSE I STILL DON'T HAVE MY WEGOVY 7.2 AND IT WAS ORDER ALMOST 2 WEEKS AGO.

Unable to obtain a full refund after cancellation prior to receiving any treatment or care.

The experience was really disappointing. First of all, I am a returning customer and I wanted to reinstate my previous rate for the medication, but this was denied. I was asked to pay more than double, and no discount or effort was made to rebuild the relationship. I also paid my membership fee and booked a doctor’s appointment when I returned, but the doctor never showed up. I had to wait another week for another appointment. When I finally spoke with the doctor, she was very kind and I still like her, but she said she was on vacation and wasn’t sure why the appointment was scheduled. This showed clear inconsistencies in the system. Overall, I felt like no one was willing to meet me halfway, even though I am a returning customer and only asked to keep my previous rate. This made me feel undervalued, so I decided to cancel my membership. Very disappointing experience.

no contact was made no conversation was had system hard to navigate

If it gave an option for a negative -10 I would give it to them. They hammer you with text messages offering all these discounts. What don't find out until it's too late that the discounted price is for membership not the meds. Charging $335 for a membership is ridiculous and you'll have to pay alot more for the meds. There advertising is very misleading. I actually reached out a couple of hours after registering to get a refund. At first they were responsive and promised a refund. It's been 3 days and today I received a refund for $0. I will continue to write reviews wherever I can and will file a complaint with BBB and the Dept of Consumer Services for deceptive practices.