LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
Showing 3,067 reviews with 5 stars · Clear filters
Davona M.
Jasmine was very helpful and knowledgeable, and I enjoyed speaking with her. I had a few questions and she was very patient with me.
Response from LifeMDApr 21, 2025
We appreciate your kind words about Jasmine. We're thrilled to hear that she was able to provide you with the information you needed and that you found her helpful and patient. We strive to provide excellent customer service, and it's wonderful to know that Jasmine exceeded your expectations.
ernie S.
EDIT, as of 5/17, they have responded to my review and issued me a full refund so I am pleased with this outcome.
Response from LifeMDApr 16, 2025
We understand your frustration and apologize for the experience you've had. It sounds like there was a miscommunication regarding your subscription and the lack of follow-up from our medical team. We value your feedback and will use it to improve our processes and ensure that all our clients receive the best possible service. We have received your reviews from both outlets and appreciate you bringing this to our attention. We are committed to resolving this issue. We'll review your account details and reach out to you directly to discuss this further.
Torri
Dr. Culpepper was so very nice and arrived on time. He answered all my questions and explained everything with clarity. I would definitely recommend him to loved ones.
Response from LifeMDApr 16, 2025
We're so pleased to hear you had a positive experience. We strive to provide our patients with the best possible care and appreciate your kind words about Dr. Culpepper's professionalism and expertise. We're glad you found his explanations clear and helpful.
Lora B.
Melody and Tenisha both were very helpful with all of my questions and ultimately left me feeling at ease and happy that I chose Life MD to start my weight loss journey with.
Response from LifeMDApr 16, 2025
We're so happy to hear that you had a positive experience with Melody and Tenisha! It's wonderful to know that they were able to answer your questions and provide you with the support you needed to feel confident about starting your weight loss journey. We strive to provide our customers with the best possible service, and we're glad that you felt comfortable and well-informed.
Alecia M.
Melody was very knowledgeable. She was very helpful and able to answer my many many questions
Response from LifeMDApr 15, 2025
We're so glad to hear that Melody was able to provide you with the information and assistance you needed. We strive to ensure our team members are knowledgeable and helpful, and we appreciate you taking the time to share your positive experience.
DESHAI J.
Melanie was a pleasure to work with, when I called to inquire about the price I found it to be on the expensive side Melanie was able to help me lower the price and for that I'm greatful thanks very much
Response from LifeMDApr 15, 2025
We're so glad to hear that you had a positive experience working with Melanie. We strive to provide excellent customer service and are happy to hear that she was able to assist you in finding a price that worked for you. We appreciate your kind words and feedback.
Samantha B.
I had lots of questions and greatly appreciated the patience and knowledge Melody has!
Response from LifeMDApr 15, 2025
We're so glad to hear that you had a positive experience. We appreciate your kind words about Melody's patience and expertise. We strive to provide excellent customer service and are happy to know that Melody was able to assist you.
Keri
Dajah was so helpful and answered all my questions. She was easy to talk to and I felt very comfortable with her. Great customer service!!
Response from LifeMDApr 15, 2025
We're so glad to hear that you had a positive experience with Dajah! It's wonderful to know that she was able to answer all of your questions and make you feel comfortable. Thank you for sharing your feedback!