LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
Showing 3,067 reviews with 5 stars · Clear filters
Cheryl C.
Kenny was very understanding and went beyond to help me resolve my issue. Thank you Kenny
Response from LifeMDMay 17, 2025
We appreciate you taking the time to share your positive experience. It's wonderful to hear that you felt understood and supported. We're proud of our team's commitment to going the extra mile to help our customers. Your feedback is valuable to us and will be shared with the team.
Jessica W.
Randy took the time to look up my account, read what was going on with why I was not getting my prescription sent to me after I have already been charged for my prescription, and explain to me what was going on. I appreciate the assistance greatly and this is exactly what superb customer service is. Thank you!
Response from LifeMDMay 17, 2025
We are so glad to hear that Randy was able to help you with your prescription issue. We strive to provide our customers with the best possible service, and we are happy to hear that you were satisfied with the assistance you received. We appreciate your kind words and feedback.
Jody P.
Very knowledgeable, polite and answered all questions!
Response from LifeMDMay 17, 2025
We appreciate your kind words! We strive to provide our customers with the best possible experience. We're glad you found our team knowledgeable and helpful.
Ginger R.
Kaylan was wonderful with answering any concerns or questions. She was not pushy trying to get me yo buy something I was not sure of. Great customer service and friendly.
Response from LifeMDMay 17, 2025
Thank you for your kind words about your experience. We are delighted to hear that you had a positive interaction with our team member. We value your feedback and appreciate you recognizing their friendly and helpful approach.
Susan C.
Jason was wonderful and he gave me terrific customer service. I give him an A++. You should give him a raise. Susan Chody
Response from LifeMDMay 17, 2025
We are so happy to hear that you had a positive experience with Jason. We appreciate you taking the time to share your feedback and we will be sure to pass your kind words along to him.
Lola H.
Jason was very helpful and took ca
Response from LifeMDMay 17, 2025
We're so glad to hear you had a positive experience. We appreciate your kind words about Jason's helpfulness.
DeeDee R.
Had my first check-in with Destiney. She was very thorough in explaining how it works and answering all my questions regarding billing and medication.
Response from LifeMDMay 17, 2025
We are so happy to hear that you had a positive experience with Destiney! We strive to provide our patients with the best possible care, and we are glad that Destiney was able to answer your questions and provide you with the information you needed. We appreciate you taking the time to share your feedback.
Tracy C.
Katherine K wa extremely helpful in explaining the process as I was very unsure after going thru the website. Specifically with charges.
Response from LifeMDMay 17, 2025
We're happy to hear that you had a positive experience with Katherine. We appreciate her efforts in clarifying the process and addressing your concerns about charges. We strive to provide clear and helpful information to all our customers.