Susie
Katherine was amazing and helpful!
Katherine was amazing and helpful!
Response from LifeMDMay 20, 2025
We're so glad to hear that you had such a positive experience! Thanks for your feedback.

LifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Excellent

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Showing 3,067 reviews with 5 stars · Clear filters
Susie
Katherine was amazing and helpful!
Response from LifeMDMay 20, 2025
We're so glad to hear that you had such a positive experience! Thanks for your feedback.
Eric C.
Completely understanding, professional and prompt.
Response from LifeMDMay 20, 2025
We appreciate you taking the time to share your feedback. We're happy to hear that you found our team professional and prompt.
Mike
I spoke with Heather and she was wondeful. From explaining the options I had available to details around both options along with the possible side effects to just being easy going made me feel really relaxed and super comfortable through the process.
Response from LifeMDMay 20, 2025
We're happy to hear that you felt relaxed and comfortable. We appreciate you sharing your experience with us.
sundas S.
Good representative
Response from LifeMDMay 20, 2025
Thank you for your rating! If we can help with anything in the future, please let us know.
Christopher L.
She was super informative and respectful. Best interaction I've had over the phone in a long time
Response from LifeMDMay 20, 2025
We're happy to hear that you found the interaction so informative and respectful. Thank you for sharing your positive experience!
customer
Melody was very knowledgeable in explaining all the details of the appt And info around the process. Thank you!
Response from LifeMDMay 20, 2025
We're happy to hear that the details of the appointment and process were explained clearly. Thank you!
John R.
Your customer service person made it really easy to cancel my prescription and refunded the cost of my last purchase. I wish all customer services were as fluid as yours.
Response from LifeMDMay 17, 2025
We appreciate you taking the time to share your positive experience. We strive to provide our customers with the best possible service, and we're glad to hear that our team was able to assist you with your recent cancellation and refund. We're always working to improve our customer service, and your feedback is valuable to us.
Delisa D.
Kinney was very patient with me as well as empathic and understanding. I appreciated his transparency as well as his resolution! Thanks again Kinney!
Response from LifeMDMay 17, 2025
We appreciate your kind words and are so glad to hear about your positive experience. It's wonderful to know that you found our team member to be patient, empathetic, and understanding. We strive to provide exceptional customer service and are glad that you felt comfortable and confident in the resolution.