LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
Showing 3,067 reviews with 5 stars · Clear filters
Solanch A.
Jason was great! He was friendly, efficient and understanding. He was able to resolve my issue quickly.
Response from LifeMDJun 11, 2025
We're happy to hear that you had a positive experience! It's great that our team member was able to resolve your issue quickly and efficiently. We appreciate your feedback!
Christine C.
Kinney was very kind, spoke clearly, was eager to help and made the experience very pleasant. 10/10
Response from LifeMDJun 11, 2025
We love to hear that your experience was pleasant. We appreciate you taking the time to share your positive feedback about the helpful service you received.
Samantha
Heather is the most genuine, caring practitioner I’ve had in a long time! She’s very easy to talk to, makes you feel like a person and not just a patient- which makes the experience as a whole enjoyable.
Response from LifeMDJun 11, 2025
We're happy to hear that you felt so comfortable and cared for. It's wonderful to know that your experience was enjoyable, and we appreciate you sharing your kind words!
Chris A.
Jason was absolutely amazing. He did everything I needed him to do. He went above and beyond and made my experience effortless
Response from LifeMDJun 11, 2025
We're happy to hear that the service exceeded your expectations. We appreciate your positive feedback and are glad you enjoyed your experience. Thank you!
Lindsey C.
Although the initial wait time was a bit long, I was called back shortly after having left my call-back number. JaMeice and the agent who assisted me before I was transferred to JaMeice were so helpful in getting resolution to my issue! They were kind, respectful, and seemed genuinely happy to help. I wasn't expecting that from a standard 1-800 number
Response from LifeMDJun 11, 2025
We appreciate you sharing your experience. We're happy to hear that our agents were helpful in resolving your issue and that you were treated with kindness and respect. We value your feedback!
Kelly R.
Jason was very knowledgeable and prompt! Kind and Courteous! Thank you!!!
Response from LifeMDJun 11, 2025
We're glad to hear that you found our team member knowledgeable, prompt, kind, and courteous. Thank you for your positive feedback; we appreciate it!
Applebanana
Melody was excellent. She is professional and provided a thorough explanation of the services. She took the time to listen to my goals and past experiences. She completely clarified every uncertainty that I had about the process.
Response from LifeMDJun 11, 2025
We're happy to hear that you had such a positive experience! We appreciate you mentioning the thorough explanation of services and the time taken to address your uncertainties. Thank you for your feedback.
D D.
Jason was great. He handled my problem quickly, with the tools necessary to get it done professionally. He was a 5 star experience. However, using the app was not successful in reaching anyone to help me with the issue. You claim I can get get in touch with a doctor or a nurse 24/7 but that isn't true. When I tried to do just that, I was led to setting another appointment which would have taken a week longer to get. When I left a message that said I would get a response within 24 hours. Something like that, however I waited almost three days before having to make a call. Once again, Jason was awesome and did his part but now I have to wait up to three days to receive the prescription I should have already been taking with all the time that has passed.
Response from LifeMDJun 11, 2025
We appreciate your positive feedback regarding the service you received. We're happy to hear that your issue was handled professionally. We apologize for the difficulties you experienced with the app and the delay in response time. We are looking into these concerns to improve our services.