LifeMDReviews of lifemd.com

Called and was on a hold waiting for an operator. Was given the option to get a call back. Did not receive a call back all day. I also sent an email into support and still have not received a call back. I was sent the incorrect dosage. Had requested a lower dosage and got confirmation that a lower dosage was being sent. I received a hight dosage instead of what was requested

Enrolled 48 hours ago and charged $447 for the 6-month Weight Management Program. Since then: - Patient portal stuck at "Provider Review" complete - Cannot book first video appointment - Multiple in-app messages: no response - Multiple phone calls: no response I'm a paying customer trying to start a time-sensitive treatment. 48 hours of silence is unacceptable. Please contact me through the messaging system in my LifeMD account to schedule my appointment and resolve the pending status.

Very poor experience with LifeMD. Canceling the service was unnecessarily difficult and frustrating. Despite multiple attempts through their portal, email, and phone, I was unable to get timely assistance or confirmation that my subscription was canceled. Customer service was essentially nonexistent—No responses, no follow-through, and no accountability. It felt like they made it intentionally hard to cancel while continuing to charge my account. I would strongly caution others to be careful before signing up, as it’s easy to get charged but very difficult to stop. The $335.25 they charged my account is gone.

unable to contact and left on hold for in excess of 20 minutes multiple times!!!!

I’ve been double billed before. They have even billed for meds when I DIDN’T actually place the order. When I called to complain they ignored all messages until, for the first time in two years, they rushed the fraudulent order to go out within 18 hours of the “order” so they can say “it shipped so there’s nothing we can do”. Utter Bullshit. You can shear a sheep over and over but you tried to skin me and that level of greed and disrespect is why I will never use them again

Trying to reach anyone through chat is a zero. So much for their 24 hour chat response. I know I misunderstood The whole process and paid for a subscription thinking it covered everything, but when I try to see if I can get a refund it takes days before I get a response. Good luck getting any response from them if you mess up like I did.

I am unable to reach anyone and my account continues to be charged. I can't get my prescription refilled because I keep getting the AI assistant. Everything I try to reach the website, my security block the website saying that it is unsafe.

I went through their questionaire until I got to the price and then opted not to buy their product. I did not qualify for the product I was interested in and they offered me another, but I never accepted the offer. A month later I noticed $150 charge on my account and then I look back and see they charged me $75 the day I filled out the questionaire. This was about GLP-1. I never had any sort of conversation, or even text exchange with a doctor and I have never recieved anything from them. On their website it says I have no prescriptions and that I haven't finished setting up my account. Do not give your information to these people. Do not fill out their questionaire. Get your meds elsewhere.