LifeMDReviews of lifemd.com

4.24,177 reviews
Doctors & Surgeons

LifeMD

About LifeMD

LifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.

LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: lifemd.com
Website: lifemd.com
Category: Doctors & Surgeons
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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LifeMD reviews

Showing 210 reviews with 4 stars · Clear filters

karen C.
Oct 4, 2025
Customer Service
Service is fast, but website need to be clearer on changing the frequency of refills. Because you are so quick with processing that if there are problems the error is not caught soon enough. Phylis in customer service is wonderful she was so kind and fixed my problems with refills. She took care of my order while I was on the phone.
Response from LifeMDOct 6, 2025
We appreciate your feedback and are glad the service was fast. We will work on making the refill frequency change process clearer on our website. We're happy to hear that our customer service representative was able to resolve your issue efficiently. LifeMD
SP C.
Oct 1, 2025
Honesty is the best policy
I will be honest, I was a little confused at the initial cost. I thought my cost was for medications and later found out it was for a 3 month membership. That said I continued and have had great support. They answer my questions promptly, they are very helpful and knowledgeable. The support is magnificent.
Response from LifeMDOct 3, 2025
We appreciate your feedback and are glad to hear about the magnificent support you have received. We apologize for any initial confusion regarding the membership costs. We're happy that our team could provide helpful and knowledgeable assistance. LifeMD
Ta
Sep 30, 2025
The doctor was very nice
The doctor was very nice. Asked all the questions. Answered my questions. The only thing I don’t like is the 149.00 a month management and 19.00 membership fee. I don’t mind the 19.00 but what is the 149.00 management fee for? The meds are reasonable.
Response from LifeMDOct 1, 2025
We're glad the doctor was very helpful and thorough! We appreciate your feedback and will review the clarity of our management fee explanation. Thank you. LifeMD
customer
Sep 23, 2025
Very easy to use
Very easy to use, responsive to questions, getting results I had anticipated.
Response from LifeMDSep 24, 2025
We're happy to hear that our product is easy to use and that you're getting the results you anticipated. Thank you for your positive feedback! LifeMD
Jane W.
Sep 19, 2025
It took over a month to get my product…
It took over a month to get my product however I was compensated for the delay.
Response from LifeMDSep 19, 2025
We appreciate your feedback and are glad we could compensate you for the shipping delay. We value your business and are here to help. LifeMD
Carole P.
Sep 18, 2025
I find the dashboard difficult to…
I find the dashboard difficult to navigate, including something that should be easy a chance like my weight. I would like to see a place where I could track my food. One of the things I need help with is knowing what I’ve eaten. I find the required appointment comes far too soon with a prescription coming before I’ve even finished the one before that and the one before that your company should know based on the dosage when I’m running low so right now I have part of one a whole one and asking for me to renew a little overkill
Response from LifeMDSep 18, 2025
We appreciate your feedback and are sorry the dashboard navigation isn't easy for you. We'll explore improvements, especially for weight tracking. We're also looking into the prescription timing concerns you raised. We want to ensure the renewal process is more streamlined. Thank you for your time. LifeMD
Jim
Sep 18, 2025
Company is great
Company is great, but when they ship a product, it would be nice to have a tracking number. Sometimes the semaglutide shows up in 4 days, and other times 7 days. Just a little bit inconsistent. All in all I'm happy.
Response from LifeMDSep 18, 2025
We appreciate your feedback. We're happy you're pleased with our company. We acknowledge your concern regarding the consistency of shipping times and the absence of tracking information. We will look into this to improve our processes. LifeMD
Give
Sep 18, 2025
Respectful
Respectful
Response from LifeMDSep 18, 2025
Thank you for your kind words! We're delighted to hear that you've had a positive experience with our services. If there's anything else we can assist you with, please let us know. LifeMD

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Honesty is the best policy

The doctor was very nice

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