Life is GoodReviews of lifeisgood.com

Terrible customer service! I’ve been buying their shirts for over 20 years and they must’ve been bought by someone else because it feels like a totally different company. I ordered a package in May and it never arrived. I contacted them numerous times and kept getting the runaround. Finally, my bank is going to dispute it even though LIG told me they would be sending me a refund. One of the worst features of their customer service is if you wait longer than five minutes on hold you get disconnected because they don’t have a way to leave a message. And good luck getting someone to answer your call within five minutes. I will not be purchasing any more shirts from them. Very disappointing because I used to love their shirts

The heavier t shirts are ok, but the light weight ones are cheaply made and DON’T pay for expedited shipping unless you like to throw money away. Paid 14.95 for 2-day delivery. It might get here in 6 days, if I’m lucky. Will be my last order.

Ordered 6 shirts from them. I was very excited even though I felt that the clothes were over-priced. No delivery. UPS tracking said delivered but no package. Hit up customer service and the real nightmare began. Melvin, the customer service rep tried selling me on UPS not delivering on Saturdays lol. He also tried sometimes they mark delivered and take it back to the warehouse to deliver another day lol. He never contacted UPS and wanted me to wait a few days and if I still didn't get the package to dispute the charge rather than refund me lol. I told him that wasn't true about UPS and that was the last I heard from him. I took his advice and contacted my CC provider. They reversed payment pronto. GG I'll never buy from you again. Crazy thing was.. after I had that horrible experience I googled the company name with bad customer service and trust pilot came up.. bad rating. Not suprised.

Posted confusing ad, processed as “order sent” while I was trying to post a discount code, sent a “cancel order five minutes later. Received a “we already mailed” message the next day. In FIVE f*ing minutes?! Give me a break

I actually really like their shirts, I’ve bought many. But if you want to return or exchange they are terrible. And there is no phone number to answer a question. Returning is basically a research project. I am going to be very careful when/if I order any more things.

AVOID Very unhappy with the quality!! When i contacted the company, the response was "The graphic is actually intentionally printed that way to give it a unique, vintage, and distressed look" None of this was included in the description!! And despite the response, the item looks defective rather than vintage or distressed. The company replied quickly however no resolution to a defective product

The mystery t-shirt is a total rip-off. It was a hideous color, mis-sized, poorly shaped mess. It should have been a called Factory 2nd reject! It went into the charity bag and maybe someone can use it as a yard shirt or cut it up for car rags.

POORLY MADE, OVERPRICED JUNK! I've been a Life Is Good customer for DECADES (1990s) and during that time have purchased over well 100 items. Once upon a time, their products were unique and well made. Around 10 years I began noticing a difference in quality. Then I didn't receive the free t-shirt offer after ordering the required items, so I stopped buying for years. I was busy and needed fast gifts, so I placed multiple orders again. 2 of those t-shirts were obviously rejected seconds. They were to be replaced and returned. Of those replacements, one of the 2 were CRAP AGAIN and I had ordered 3 other t-shirts so when I could finally send the now LATE GIFT, I would also now include an additional 3 t-shirts for the other 3 family members. I'm still unable to send that gift, which was went i was going to return the 2 rejects, because I don't live near a post office. When I find the time, I'm now going to RETURN EVERYTHING and then contact my credit card company to dispute those charges. I will NEVER purchase anything from Life Is Good again. FLIG!