The Life Is Good Company is an American apparel and accessories wholesaler, retailer, and lifestyle brand founded in 1994 and best known for its optimistic T-shirts and hats, many of which feature a smiling stick figure named Jake and the registered t...
Life is Good (lifeisgood.com) has 110 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Stephen K.
The quality of the shirts has deteriorated. I own over a dozen tee shirts and the latest one has already faded and the decal is wearing off after only 6 months. I asked for a replacement shirt and was denied. I could, however, buy a new one at 25% off! Life may be good but the recent quality is not.
Lori
No tracking on undelivered order and no help from customer service.
Jennifer Bates H.
Another victim of this company. Great products - absolutely terrible customer service. Received an order today with two hats - one with multiple stains on it - right on the front. Customer service unwilling to send a replacement. WHAT IN THE WORLD? I did have some success with calling the 800 number. But the online chat was ridiculous. Scripted convo and the agent completely ignoring my requests despite sending photos of the stain - and doing this - THE DAY I RECEIVED THE PACKAGE.
J
Unhelpful customer service
Danielle
Received boxy cut shirt for item listed as classic cut. Company confirmed in writing shirt was not listed correctly. They suppressed my review of the shirt and refused to replace with different item. The customer service is also possibly not real people-- conversation sounded auto populated in responses. Probably AI.
Kim
I did not like several of the shirts but my biggest issue was that you cannot return easily and you cannot speak to a real person. If you wait on hold they will hang up on you at some point. I cannot believe this company is this bad.
Heidi L.
I’ve ordered shirts from Life is Good for years! My last two orders I tried to do a return and was denied. My last order was for a “crusher” not realizing its a cropped shirt which I won’t wear being 65 years old. I’m so pissed. I spent over $30 on a shirt I can’t wear. This is crappy customer service. From the complaints I read, this company won’t last long. DO NOT give this company your business.
Kerry C.
Wish I could give -5 for a company
