LifeEnergyReviews of lifeenergy.com

Did not provide all information after making homeowner nervous

Life Energy was sending disconnect notices out because they had a glitch in their system. As it turns out, and they admitted it, there were people forced to double up paying their bills because of their mistake. They said an apology would be coming, which never did. They also said that a credit would be made on the bill, which never happened. I will not be renewing my contract with them when this hitch is completed. Lack of customer respect will not get you far in this business. There are is competition amongst providers and Power to Choose gives a customer the ability to choose a retail provider. Although, the State of Texas makes no effort to let customers know it exists.

I WAS LIED TO AND FORCED TO SIGN UP FOR THIS SERVICE, MY COSTS HAVE SKYROCKETED

If I could give them a zero I would... Unacceptable experience, they are unreasonable and very rude. They don't have compassion for their customers.; not saying they all are like that but the person I spoke with is!!!

Duplicitous representation of your plan offerings. Charging for blocks of power, rather than total kWh, whether I use all the power available in a given block or not. I won’t be renewing at end of contract.