LifeEnergyLifeEnergy is an online energy retailer based in Houston, TX. Founded and created by a blend of industry vets and digital-saavy professionals who wanted to create a new type of energy company to give consumers a simpler, greener, and better option for residential and commercial electricity.
LifeEnergy (lifeenergy.com) has 159 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Benton J.
Haven’t had any interaction with them yet, but the sign up process was easy and the price was good. Interested to see what offers they have after the first 3 months; or if I will have to to change from them.
Response from LifeEnergyApr 18, 2019
Benton - Thank you for the good review. Our customer care team is ready to assist you whenever you should need us. We can be reached at [email protected].
Ali D.
Good Service so far!
Response from LifeEnergyApr 15, 2019
Ali - Thank you for the good review. Our customer care team is ready to assist you whenever you should need us. We can be reached at [email protected].
Beatrice M.
Pleasant interaction
Response from LifeEnergyApr 11, 2019
Beatrice - Thank you for the great review. Our customer care team is ready to assist you whenever you should need us. We can be reached at [email protected].
Elizabeth R.
No sure yet. Need a month.
Response from LifeEnergyApr 11, 2019
Elizabeth - Thank you for the great review. Our customer care team is ready to assist you whenever you should need us. We can be reached at [email protected].
Abel M.
A little long wait for the customer representative, but otherwise great service
Response from LifeEnergyApr 11, 2019
Abel - thank you for the feedback. If you are experiencing a long wait via phone, please feel free to email us with a date and time that is convenient for you to speak with us and we can schedule for a customer care associate to contact you. We can be reached at [email protected]. We look forward to servicing you.
Deborah P.
The young lady was open and informative. Made sure I understood each point, and she was able to answer all my questions without hesitation.
Response from LifeEnergyFeb 18, 2019
Deborah, Thank you for the great review! If you ever need any additional help, please e-mail us at [email protected]. <3 LifeEnergy
Emilio R.
These young man who came to our house was very good Communicate with us explain about these electricity company Even showed us in his computer the difference of we were Paying on the other electric
Response from LifeEnergyJan 29, 2019
Emilio – thank you for the great review. LifeEnergy strives not only to gain customers, but to educate the consumer to make knowledgeable decisions on electricity needs.
MOJISOLA
my former energy provider send me monthly usage to check my usage so that i dont over shoot, i would like that life enegy does that. also,most months, i dont get an email reminding me of payment due, i just get a disconnection notice in the mail. It would be nice that you consistently send emails when payments are due.
Response from LifeEnergyOct 23, 2018
Mojisola, thank you for the feedback and review. LifeEnergy is currently working on being able to provide our customers with utilization data. In the meantime, we can walk you through establishing an account with Smart Meter Texas which will provide the same information to you and it will not matter who your electricity provider is. Please contact customer service @[email protected], we send customer billing reminders all the time and want to make sure your email is not being missed.
