Discover LifeCell™ Skincare Official Site. Dermatologist recommended anti-aging skin care formulated to reduce the appearance of wrinkles and fine lines.
LifeCell Skin (lifecellskin.com) has 208 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Also known as
lifecellskin.com
Website
lifecellskin.com
Category
Salons & Clinics
Location
Hallandale Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 65% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Hi Grace, thank you for the wonderful feedback! We’re so glad to hear that you’re loving the results from our Hand Treatment. We truly appreciate your support!
LE
LeAnn
Customer service was friendly and fast
Customer service was friendly and fast! I appreciate they answered promptly.
Response from LifeCell SkinSep 18, 2026
Hi LeAnn, thank you so much for taking the time to share your review! We are thrilled to hear that our customer service team was friendly, fast, and able to assist you promptly. Providing helpful, quick support is a top priority for us, and your feedback means the world to the whole LifeCell team!
KJ
Karen J.
The best I've found
I have been using Lifecell for a few years now and I love it, I've tried other products but I keep coming back to Lifecell because it's the best and the price fantastic
Response from LifeCell SkinSep 17, 2026
Hi Tamara, thank you for the wonderful review! We’re so glad to hear that both the Anti-Aging Cream and the Eye Cream have become favorites in your skincare routine. We truly appreciate your support and look forward to continuing to serve you!
AK
Alex K.
Lack of account management
10/8/2026 UPDATE:
I am updating this review as LifeCell has reached out, took my feedback and after some back and forth, they agreed to issue me a refund.
Their issue seems to be unavailability of a system for online account mgmt, and not unethical business purposes, as I thought in the beginning. I hope they find a way to provide their customers with a way to manage their account and subscription online.
ORIGINAL REVIEW 9/7/2026
Their business model relies on ways of deceiving their customers, instead of the quality of their product. When you buy, they sign you up for a subscription. However, they provide no way for you to see your subscription and cancel if you need to. There is no online account you can log in and see what you've been charged with.
Further, they don't provide any email/text reminders that the next order from your subscription is about to be billed and shipped out, yet they send out daily (!) marketing emails.
When I confronted them with these problems, they said that all this information is listed in the order confirmation page, so therefore they are covered and they don't need to provide it anywhere else.
This is of course all done deliberately and intentionally, so they can charge their customers as many follow-up subscription orders as they can, before the customer realizes that they are on a subscription. And then they make is as difficult to cancel your subscription as possible. This is their standard business model.
Response from LifeCell SkinSep 11, 2026
10/13/2026 UPDATE:
Hi Alex, thank you for updating your review! We’re glad our team was able to connect with you and get your refund taken care of. We really appreciate your constructive feedback regarding online account tools as we continue working to improve the customer experience. Thank you for your time and patience!
ORIGINAL RESPONSE 9/11/2026:
Hi Alex, thank you for sharing your feedback. We want to clarify that whenever a subscription reorder is processed, we automatically send an email notification letting you know the order will ship within 3 days, providing time to make adjustments or cancel.
We aim to make support easy to reach. Our team is available via email at [email protected], through Facebook, and by phone Monday through Friday, 9:00 AM – 5:00 PM EST.
We previously sent you a direct message requesting your account details so we can locate your order and assist you directly. Please reply to our message or contact us at [email protected] so we can resolve this for you immediately.
RC
Richard C.
I had a very pleasant experience with…
I had a very pleasant experience with the representative. I spoke with From life cell skin products. They actually were extremely helpful and accommodating my needs.
Response from LifeCell SkinSep 4, 2026
Hi Richard, thank you for the great review! We’re so glad our customer service team provided a pleasant experience and accommodated everything you needed. We truly appreciate your support!
TR
Tracy
Loyal Customer
The customer service is great and they are very flexible. I can set the recurring shipments to any frequency. I have been using the All-in-One Cream for many years and I am very happy with it. I have recently started using it on the back of my hands as well and the skin on my hands perked right up.
Response from LifeCell SkinSep 2, 2026
Hi Tracy, thank you for the wonderful review! We’re so glad to hear that you love the flexibility of your subscription and that the All-in-One Cream is working wonders for your hands too. We truly appreciate your years of support!
KH
Karla H.
Excellent product, Superb customer service
I absolutely love the All In One Anti-Aging cream. It works as it claims and saves me a lot of time in the mornings. Also, I subscribed to receive it every 60 days but needed to change it to every. 90 days. It was the easiest, fastest call, I talked a very nice human customer service rep; she took care of it in 30 seconds. They gained a customer for life.
Response from LifeCell SkinAug 18, 2026
Hi Karla, thank you for sharing your experience with LifeCell. It’s fantastic to hear that our All In One Anti-Aging Cream is a great fit for your daily routine and that our team provided prompt, friendly service when you needed to change your delivery frequency. Thank you for choosing us!
LR
Laura R.
Amazing product
Amazing product! Thank you!
Response from LifeCell SkinAug 14, 2026
Hi Laura, thank you for taking the time to share your review. We're delighted to hear that you had such a great experience, and we truly appreciate your support!