Liberty RentLiberty Rent partners with apartment communities to help qualified renters get approved when they don't meet a property's initial screening criteria. Through an enhanced review process that looks beyond traditional credit and income requirements, we evaluate each applicant's unique financial circumstances to identify those can fulfill their lease obligations.Our mission is to create more pathways to housing by giving qualified renters a second chance at approval. At the same time, we help property owners and management companies increase occupancy, reduce vacancy loss, and welcome more qualified residents into their communities.Since 2014, Liberty Rent has helped thousands of renters move into homes they may not have otherwise been able to secure while helping apartment communities fill more homes with qualified residents.
Liberty Rent (libertyrent.com) has 23 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Jermaine F.
Everything with the process was smooth and efficient and I was happy with my results so thank you Liberty Rent and you definitely will recognized by many more.
Response from Liberty RentJul 27, 2026
Hi Jermaine, thank you so much for your kind words! We're thrilled to hear your experience was smooth and efficient, and that you were happy with the outcome. We truly appreciate you taking the time to share your experience and wish you all the best in your new home!
Mj
No response to emails sent about refund, because I never moved into the apartment. Went to said apartment & they advised they sent in paperwork to you guys about me not receiving the keys
Response from Liberty RentJul 15, 2026
Hi Mj, we're sorry to hear about your experience and understand how frustrating it is when you're waiting on a refund. We'd like to look into this right away and help get it resolved. Please call us at 877-581-7368 Monday through Friday, 8:00 AM–5:00 PM CT, or email us at [email protected] with your name and the apartment name so we can review your account and assist with your refund as quickly as possible.
Heather P.
Angela Blackwell in the office was amazing. She has been a wonderful resource and helpful to me in everyway.
Response from Liberty RentJun 26, 2026
Thank you so much for sharing your positive experience! We're so glad to hear that Angela at the community was such a wonderful resource throughout your move. While Angela is part of the community's team, we're grateful that Liberty Rent had the opportunity to partner with them to help you get approved for your new home! Liberty Rent works alongside apartment communities to provide an additional path to approval for qualified applicants. Thank you for trusting us to be part of your journey. We hope you love your new home, and we wish you all the best!
Theresa H.
We were having a very shake time trying to rehome after a house. It seem like forever to get something secure , with these folks help it happen pretty fast . Thanks t libertyrent.com
Response from Liberty RentJun 23, 2026
Thank you for sharing your experience! We're so glad we could help during what can be a challenging transition. We appreciate your trust in Liberty Rent and hope you're enjoying your new home.
Debra L.
Great second chance!!
Response from Liberty RentJun 23, 2026
Thank you for the 5-star review! We appreciate your support and are happy to hear you had a positive experience with our team.
Michael B.
Living here is amazing and I’m very happy for choosing this place
Response from Liberty RentJun 23, 2026
Thank you for your review! We're thrilled to hear you're enjoying your new home. It was our pleasure to help you navigate the approval process, and we appreciate you choosing Liberty Rent.
Becky C.
Thank you LR from 15 for making a way for me , in the name of Jesus I Thank You for the approval of my application, it wasn’t easy but god always makes a way at the end. Thank You so much for the opportunity to rent a nice place; I would also like to recognize J, he is a true customer service professional who helped my mother with the application. Thank You, and may God Bless You All. Sincerely R.c
Response from Liberty RentJun 23, 2026
Thank you for your kind words and for choosing Liberty Rent! We're glad we could help and appreciate you taking the time to share your experience.
Kay
They are strict. They don’t really help people that need it. They’re are better options that actually care about your situation. Don’t waste your time.
Response from Liberty RentJun 23, 2026
Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. At Liberty Rent, we strive to treat every applicant fairly and consistently while following our screening guidelines. We understand that every situation is unique, and while we may not always be able to provide the outcome someone hopes for, we do our best to communicate clearly and respectfully throughout the process. We appreciate you taking the time to share your experience and will use your feedback as we continue working to improve our service.
