Aleksandra S.
Don’t use liberty rent.
Do not use liberty rent if you are not for sure about whether or not you want the apartment. Things went downhill for me at this said apartment and I had to leave immediately. They will NOT refund you your access fee even when they tell you that “in some cases” we will refund you. It’s a total lie. $1,025 wasted all for an access fee.
Response from Liberty RentSep 15, 2026
We’re truly sorry to hear about your experience. We understand that life happens unexpectedly and circumstances can change quickly. Please contact our Customer Success team at (877) 581-7368 so we can review your situation, provide clarity on the access fee, and discuss any available options. We believe communication should always be clear, respectful, and helpful throughout the process.




