Donjuan
There is hope for a second chance
Liberty Rent gave me and my family a second chance of having a nice home.

Liberty Rent partners with apartment communities to help qualified renters get approved when they don't meet a property's initial screening criteria. Through an enhanced review process that looks beyond traditional credit and income requirements, we evaluate each applicant's unique financial circumstances to identify those can fulfill their lease obligations.Our mission is to create more pathways to housing by giving qualified renters a second chance at approval. At the same time, we help property owners and management companies increase occupancy, reduce vacancy loss, and welcome more qualified residents into their communities.Since 2014, Liberty Rent has helped thousands of renters move into homes they may not have otherwise been able to secure while helping apartment communities fill more homes with qualified residents.
Liberty Rent (libertyrent.com) has 23 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Donjuan
Liberty Rent gave me and my family a second chance of having a nice home.
Stephanie B.
Henry was very courteous in giving me clarity of the program, and my next steps to moving into the apt. at Bridgewood.
Aleksandra S.
Do not use liberty rent if you are not for sure about whether or not you want the apartment. Things went downhill for me at this said apartment and I had to leave immediately. They will NOT refund you your access fee even when they tell you that “in some cases” we will refund you. It’s a total lie. $1,025 wasted all for an access fee.
Response from Liberty RentSep 15, 2026
We’re truly sorry to hear about your experience. We understand that life happens unexpectedly and circumstances can change quickly. Please contact our Customer Success team at (877) 581-7368 so we can review your situation, provide clarity on the access fee, and discuss any available options. We believe communication should always be clear, respectful, and helpful throughout the process.
Simon T.
Although I got approved through liberty rent, the apartment complex still denied me. Liberty help is a good opportunity.. but not guaranteed, sadly. I was really excited and happy that I got approved through Liberty Rent.
Response from Liberty RentSep 4, 2026
Thank you for sharing your experience. We’re so sorry to hear how disappointing this must have been, especially after the excitement of being approved through Liberty Rent. Please contact our Customer Service team at 1-877-581-7368 so we can look into your application and discuss any options that might be available.
Columbus H.
I just want to thank everybody that was involved to make this happen I truly appreciate the second chance keep helping families that need your help. Kind regards, Columbus
Response from Liberty RentSep 2, 2026
Thank you so much for the kind words, Columbus! We’re grateful we could be part of your journey!
Brandy
Everybody there can go straight to hell. I had called on multiple occasions and told you guys my situation and you said that I sound like I would be a good candidate. I called 10 minutes before my application was denied and told you that I can provide any information that you need from me. I also stated that I have the income that I have an accountant and I’m prepared to pay your deposit and the apartment. I would never suggest you to anybody. What you have is not a judgment of my character, and I am as a tenant. I have heard for myself and my kids so f you.
Response from Liberty RentAug 25, 2026
We apologize that your experience did not meet the level of service we aim to provide. We believe in second chances and are here to support renters through the approval process with clear, respectful, and helpful communication. Please reach out to our Customer Success team at (877) 581-7368 so we can provide additional clarity and review your available options.
Asnti
Easy to use and no long wait period for approval
Response from Liberty RentAug 25, 2026
Thank you for sharing your experience ! We’re happy to hear that our timely communication helped make the approval process simple and stress-free. Helping you get approved and into your home quicker is exactly what we’re here to do. We appreciate you choosing Liberty Rent!
Andrea N.
Very excited about my new home it had been a headache for me trying to find something for me…I’m very glad I have new place now!!! I can call home Thanks to Liberty Rent…Will be moving on 7/30 @ exactly 4pm is when I was asked to arrive for move in!!! I’m Very Excited Thanks Again…
Response from Liberty RentJul 30, 2026
Thank you for sharing your experience! Congratulations on your new home! 🎉 We know that searching for a place can be stressful, so we're happy we could help make your move possible. We hope everything goes smoothly with your move-in today, and we wish you all the best as you settle into your new home. Thank you for choosing Liberty Rent!