LiberNovoReviews of libernovo.com

An OUTRAGEOUS company. I ordered the Omni Pro chair on June 17, 2026, and I still haven't received it; after contacting them, I was told to wait until mid-July because they didn't have enough stock... Mid-July arrives, I contact them again, and they tell me there’s been a surge in orders and delivery is now expected towards the end of July... The fact that orders have increased isn't my problem, considering I placed my order a month ago... They likely started taking orders before the chairs were even manufactured, and now everyone is left waiting. A company that treats its customers TERRIBLY... this is the service you get after spending 1,050 euros on a chair. Not to mention that many people will soon be going on vacation and won't be around to receive the delivery. I strongly advise AGAINST this company. STAY AWAY.

Order: 3157 and 3162 I supported this company by subscribing to their early bird offer (Order 2529). I ordered the LiberNovo Omni Pro Dynamic Ergonomic Chair / Premium Bundle / Glacier / 48cm when it was released. The chair itself was sent quite quickly but the rest of the items including the eco gift was not sent quickly. There was no expectation that the other items would take over one month to be sent. The foot rest and battery was delivered this week even when I told their support team NOT to deliver this week as I was on holiday. Now the items are sitting outside my house and nobody is available to collect, they could get stolen or go missing! The eco gift has STILL not been delivered and no compensation has been provided by LiberNovo. I requested that to make things right they should at-least compensate me by sending a 3d Mask or another item but they rejected this. I have been left with no choice but not to currently recommend this company due to the poor service and appreciation offered to loyal customers. This is a shame because the chair itself is quite good but the whole experience was let-down due to poor service and compensation for delays.

Misleading. Placed a deposit a month prior to release claiming to receive gifts, $30 offer, exclusive early bird pricing and early delivery for all models. Upon placing the order , found out that delivery for July is not true . Pushed until August . Anyone can place the order without placing a deposit with the same price . Defeats the purpose of placing a deposit . The discounts of $30 and free gifts only apply to the most expensive chair with the optional add on . Pure scam .What’s even worst , This is misleading. A deposit was placed a month prior to release, claiming to receive gifts, a $30 offer, exclusive early bird pricing and early delivery for all models. Upon placing the order, it was discovered that delivery for July is not accurate. The order was pushed to August. Anyone can place the order without a deposit at the same price, which defeats the purpose of the deposit. The $30 discount and free gifts only apply to the most expensive chair with the optional add-on. This is a scam. Furthermore, it takes four or more days to receive a response. I am still attempting to cancel my order. it takes 4 plus days to get a reply . I’m still trying to cancel my order . Only time they replied was when I tried to upgrade. Do not trust online reviews . YouTubers are paid to promote this company.

Libernovo really did their customers wrong. Many people that bought the chair directly from their website ended up getting really long order delays, while their product is fully stocked on third party websites like Amazon and instantly purchasable.

I placed an order for a LiberNovo Maxis Dynamic Ergonomic Chair on 16 June 2026. At the time of purchase, the delivery timeframe appeared to be much shorter, so I expected the chair to arrive within a few days. However, after receiving no dispatch confirmation or tracking information, I contacted customer support for an update. Their response was that the Maxis chair will only ship in mid-August due to “shipping reasons”. This means the delivery is delayed by almost two months, which was not clearly communicated at the time of purchase. This has been a very disappointing experience. Customers should be clearly informed before placing an order if an item is not actually ready to ship. I would not have placed the order under these conditions. The lack of transparency and poor communication have made the whole process frustrating. I am now waiting for LiberNovo to provide a clear update and arrange shipment as soon as possible.

Long delays , if I knew it would take so long to get expensive chair I woudn't buy anything from them.

Scammed me for 900$, no refund even when the seat is too small to fit you, stay away from them, you'll be better with 200$ chair and leg rest for 20$ trust me.

This company should spend more on ensuring they can get the correct labels on their shipments, and less on influencers. The shipping company notified me of a delay in the shipment due to a label issue (and to contact the shipper). Upon contacting LiberNovo, they sent me back to the shipping company. Hours of pinging between AI agents, the shipping company informed me to reach back out to LiberNovo. I'd believe the chair is decent (wondering when and if I'll ever receive it). However... any potential purchaser should be ready to have a lot of their time wasted by this company.