Dock free electric scooters, e-assist bikes and pedal bikes for your city or campus. Smart personal mobility for smart cities and universities. Join the Lime movement!
LI (li.me) has 393 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
Also known as
li.me
Website
li.me
Category
Bicycles
Location
San Mateo, California
Listed on Five Star Index
2026
About these reviews
Replies
The company has not replied to any reviews yet.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Jeg fik endelig prøvet Lime af og jeg må sige jeg er skuffet over prisen. Fandt et el-løbehul undenfor Ryparken station og skulle til København NV (Ydre Nørrebro), en tur på 3.3 km. Jeg havde på forhånd fundet en rabatkode så jeg kunne spare de 10 kr. i "lås op" gebyr. Turen på de 3.3 km blev regnet til at have taget 18 min inklusive korte stop ved lyskurve! Jeg kørte med maximum hastighed på 18 km/t. Så er det jeg spørger hvordan f....regnes det ud.
FS
Fabian S.
Irreführender Gutschein
Irreführender Gutschein, mir wurden trotzdem 30€ berechnet.
HE
helpothers
The less trustworthy service I have ever used
I have never been more frustrated by any company on my travels and I write this critique in order to protect travelers from the anxiety, anger and waste of time and money, that comes with using a lime.
Firstly, we used lime at least 5 times, so we can have a fair opinion of this company.
This app is a disgrace for real. Some of the app problems listed below:
1)False information all the time about the life battery (limes shown on the app where fully charged and when we actually got them there were left with 20% battery)
2)False information about the quantity and the quality of the limes (on the app it showed for example 5 limes, and when we got there there were 3, with one of them being broken. The app continued to show 5 limes)
3)Problems with locking of limes. We had definitely good internet connection and app didn’t lock limes due to bad connection. As you can imagine, customer has to pay the extra time of waiting the app to lock limes. It’s unacceptable to make your customers pay for your incompetence!
Majority of limes were damaged, dirty and uncharged. Also, there were limes that had their QR code covered with marker, so you had to find another lime.
Extra disappointments:
We paid for the 7 day-6 euros package, but we were charged the standard unlock fee(1 euro/unlock), because we were a team. They didn’t mention anywhere that package doesn’t include teams; we found out only when we searched for terms and conditions.
In conclusion, lime is the less trustworthy service I have ever used, not only is it crazy expensive and misleading, but also unethical, as it traps you and makes you pay more because of "bad connection" and scam marketing. I hope that this review will save many travellers from the absolute disappointment of lime experience.
BA
brice A.
Je vous déconseille fortement
Je vous déconseille fortement,
Il m’ont taxer 3 course au lieu de 2 et m’ont pris beaucoup plus de frais que ce qui était convenu.
Sachant que même en essayant de joindre le service de remboursement par tout les moyen il ne m’ont jamais répondu.
A éviter
JO
jojo
Didnt get fully reimbursed due to bug in their system
Bug in their system, couldn't lock the scooter. Waited over an hour for their system to get back online. Didn't get fully reimbursed for the extra time spent. They do not have any support whatsoever.
SS
S S.
Avoid
Avoid
This con shop charged me £15 for a 12 minute ride!
NH
Nicolaj H.
Brugte 2 min på at få den til at køre…
Brugte 2 min på at få den til at køre efter den var låst op fordi den ikke virkede. Rabatkode virkede ikke. Når den endelig kørte så kunne den Maks køre 17 kmt. Elendigt..
MH
Mikkel H.
Unfair competition
This (and similar companies) breaks the law in Copenhagen in terms of where they place their scooters. Law abiding local tradesmen (bicycles and such) can only look on in disgust as these "companies" does not abide the law and cost the local stores lots of money.