Celia F.
This website does not allow zero stars
This website does not allow zero stars, the most appropriate rating. Lime is aiming for a listing. It is clearly refusing to pay for maintenance, locating its so-called phone support in offshore call centers (no doubt to ensure its workers can be grossly underpayed at the expense of the top management), and has an outrageously high fee scale which fails on all fronts to encourage cycling. In fact cyclists are charged more if they cycle more slowly, so no concern for safety, and more for longer duration, so no interest in promoting health. This is a horrific business model and typifies everything that is wrong with the exploitative gig economy. Consumers and employees exploited ruthlessly.


