Long Haul Moving & StorageReviews of lhmove.com

I had a great moving experience. From start to finish the process went smoothly.

Long Haul Moving and Storage provided exceptional service from start to finish. The team was professional, efficient, and well-prepared. They took great care in packing and loading my belongings, ensuring their safety. The movers were skilled and organized, making the entire process stress-free. I highly recommend Long Haul Moving and Storage for their professionalism and efficiency!

Recently used Long Haul Moving & Storage for a move from FL to NYC, everything was of top standard. The whole move was fast and the customer service was very communicative throughout every step. Would recommend to family and friends!

Professional, friendly, trustworthy!

“I recently moved and long haul took great care of us. They were very professional, timely and helped us out with a lot of loose ends we had forgotten about when we initially made our reservation. Definitely recommending them to friends and family who will be moving in the future”

They deserve 0 stars. Don’t waste your time with this place. All the reviews are spot on. They were extremely late picking up our stuff. We kept asking for updates because they don’t communicate at all. One day later we finally got one. Once they came they were b*tching about everything. We were quoted with 30 small boxes and they said the boxes were too big. They were actually smaller than the size they quoted as “small” and we only had 25 boxes instead of 30 and they still bitched about it. Our entire move was only 25 small boxes, 4 medium totes, and a bedroom set. And they said “this isn’t a minimum job”. Because they ended up coming at 9 pm at night that day because we had to be out of our apartments that day and that was the earliest they would get there. Then like all the other reviews what you’re quoted is not what you pay. They tack on “labor” even tho it’s supposedly included. They charged for covering and packing our bedroom set. They are unprofessional and speak another language and I think there’s a big language barrier. 10/10 don’t recommend.

Long Haul Moving & Storage packaging crew did a fantastic job.

I do not recommend this moving company. They are a broker, which I didn't realize, but the moving company that they set us up with was horrible. Do NOT use Us Moving Forward, LLC. They showed up a day late for our job, which made us wait at our pick-up location all weekend for them to show up. I learned that there was a large job ahead of ours, which pushed them back, but don't understand why they didn't account for that. If that's the case, then send another truck / people to help us instead. Then when they finally got to our house, the price to move our things drastically increased. Then, during pick-up, one of the guys really pressured us for a tip and wanted to know how much he would be getting for a tip. If you can't trust your driver to divide the tip among the workers, there are bigger issues than how much tip we will give you. At drop-off (a day later than told), (the driver this time) assumed that again, we would be tipping and asked us how much we would be tipping. VERY rude and unprofessional. Tipping is not mandatory. We weren't sure how much we were going to tip and were going to based on the job that was done, but in the end, spent way more than we had planned on this move. Next time we move, we will not be using Long Haul to find us a moving company. We will find our own because we will have much better luck that way.