Jeff
Part never shipped
Part never shipped. Ordered Drawer Tray on April 27th, 2024. Part showed in stock. I received a confirmation email that they got my order but nothing after that. I emailed them but email would not go through.

LGParts.com – Powered by Encompass – is your source for genuine LG replacement parts and accessories for appliances, electronics, and home technology products. Whether you need parts for LG appliances, televisions, audio systems, laptops, air conditioners, or mobile devices, LGParts.com provides fast, reliable access to authentic components designed to fit and perform exactly as the manufacturer intended.Our nationwide distribution network includes strategically located facilities across seven states, which enables us to ship quickly and efficiently. Customers rely on us for prompt delivery, verified compatibility, and access to parts that keep their LG products operating at peak performance. We proudly support homeowners, service technicians, property managers, and businesses who depend on accurate parts identification and dependable supply.LGParts.com features a comprehensive selection of appliance parts, including refrigerator parts, freezer parts, oven and range components, microwave parts, dishwasher parts, cooktop parts, laundry accessories, dryer heating elements, washer and washer-dryer combo parts, clothes steamer parts, laundry pedestals, replacement ice makers, and genuine LG water filters. Our catalog spans both everyday essentials and harder-to-find components, giving customers confidence that they can repair and maintain their home appliances with ease.Beyond appliances, LGParts.com also supplies a full range of genuine LG consumer electronics parts: TV and home theater components, sound bar speaker parts, Blu-ray and DVD parts, projector parts, digital smart board components, docking station parts, remote controls, headphones and earbuds parts, computer monitor parts, laptop replacement parts, home audio accessories, and more. We also provide LG HVAC and air quality products such as air conditioner parts, air purifier filters, dehumidifier parts, and related heating and cooling accessories.Our easy-to-use website allows customers to search by model nu
LG Parts (lgparts.com) has 236 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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236 approved reviews, newest moderated first
Jeff
Part never shipped. Ordered Drawer Tray on April 27th, 2024. Part showed in stock. I received a confirmation email that they got my order but nothing after that. I emailed them but email would not go through.
George J.
We had the same experience, part never shipped. Easy to use web front-end, lowest price for the part, but after waiting two weeks we called and they had no record of our order. We have the "order confirmation" email, but the company appears to be a sham trying to collect credit card numbers on orders that are never going to be fulfulled. RUN AWAY
Casey B.
Website looks clean and legit, easy to use. Parts indicated they were in-stock. Website said orders placed before 3pm Eastern would ship same day. I paid extra for overnight shipping so parts could be here the one day I had someone onsite to help me disassemble staked washer and dryer. NO PARTS ever shipped, not even a week later. EMAILS TO CUSTOMER SERVICE BOUNCE BACK!!! (yes I used the correct email address for them) Used their online chat to complain, NO RESPONSE.
JG
Ordered parts from them on July 16th and here it is September 11th. And still NO parts. I have followed up weekly and still keep getting dates that slide out more and more. NOW current eta is Sep 15th. But highly suspect it will not ship again. Will update if they ever send the part.