LG PartsReviews of lgparts.com

Response from LG PartsOct 23, 2026

Hello, Thank you for your feedback. We do not always have installation instructions available to send, but Google is a great resource for finding installation guides for your specific parts.

Response from LG PartsOct 22, 2026

Hello, We apologize that our product listing did not clearly explain that the TV stand components are sold separately and that your call with customer service did not adequately address your concerns. The left hand base is part number AAN75869329 and must be purchased separately. We appreciate your feedback and understand the frustration this caused.

Response from LG PartsOct 22, 2026

Hello, We understand your concern about the delivery time. Your order was placed on 10/08 for an on order part that we ordered in specifically for you. Once we received it, we shipped it on 10/15, and it was delivered on 10/19, with only 4 days in transit. We appreciate your patience while we obtained the part.

Response from LG PartsOct 22, 2026

Hello, We’re truly sorry our site pointed you toward a part that didn’t fit, and that you felt dismissed when you called for help. You deserved to be heard and treated with patience and kindness. We understand how frustrating it is to receive the wrong part, then still be waiting for a return label. Please contact us with your order number so we can look into what happened and help get your return resolved.

Response from LG PartsOct 21, 2026

Hello, We appreciate your feedback and are glad the part was correct. We understand your concern about shipping costing more than the part itself. Most of our shipping options include tracking numbers provided by the carriers, which allow us to monitor your package’s progress and address any issues that might arise during transit. While we strive to keep shipping costs as low as possible, these fees also help cover handling, packaging, and shipping expenses to ensure your order arrives safely and efficiently.

Response from LG PartsAug 4, 2026

Hello, Thank you for your feedback. We sincerely apologize that your order did not ship when promised. We understand how frustrating delays can be, and we are always working to improve our shipping processes to better meet our commitments. We appreciate you bringing this to our attention and hope we have the opportunity to provide you with a better experience in the future.