Sergio Ponce J.
Great customer service.
Great customer service.
Response from LG PartsSep 10, 2026
Hello, Thank you for the kind words! We’re so glad you had a great experience with our customer service team. We truly appreciate your feedback!

LGParts.com – Powered by Encompass – is your source for genuine LG replacement parts and accessories for appliances, electronics, and home technology products. Whether you need parts for LG appliances, televisions, audio systems, laptops, air conditioners, or mobile devices, LGParts.com provides fast, reliable access to authentic components designed to fit and perform exactly as the manufacturer intended.Our nationwide distribution network includes strategically located facilities across seven states, which enables us to ship quickly and efficiently. Customers rely on us for prompt delivery, verified compatibility, and access to parts that keep their LG products operating at peak performance. We proudly support homeowners, service technicians, property managers, and businesses who depend on accurate parts identification and dependable supply.LGParts.com features a comprehensive selection of appliance parts, including refrigerator parts, freezer parts, oven and range components, microwave parts, dishwasher parts, cooktop parts, laundry accessories, dryer heating elements, washer and washer-dryer combo parts, clothes steamer parts, laundry pedestals, replacement ice makers, and genuine LG water filters. Our catalog spans both everyday essentials and harder-to-find components, giving customers confidence that they can repair and maintain their home appliances with ease.Beyond appliances, LGParts.com also supplies a full range of genuine LG consumer electronics parts: TV and home theater components, sound bar speaker parts, Blu-ray and DVD parts, projector parts, digital smart board components, docking station parts, remote controls, headphones and earbuds parts, computer monitor parts, laptop replacement parts, home audio accessories, and more. We also provide LG HVAC and air quality products such as air conditioner parts, air purifier filters, dehumidifier parts, and related heating and cooling accessories.Our easy-to-use website allows customers to search by model nu
LG Parts (lgparts.com) has 236 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Appliances & Electronics · Twinsburg, Ohio
Excellent

Appliances & Electronics · MILLERSBURG, Ohio
Excellent
Appliances & Electronics · Brentwood, New York
Excellent
Appliances & Electronics · Fort Lauderdale, Florida
Excellent
236 approved reviews, newest moderated first
Sergio Ponce J.
Great customer service.
Response from LG PartsSep 10, 2026
Hello, Thank you for the kind words! We’re so glad you had a great experience with our customer service team. We truly appreciate your feedback!
Katrina L.
had to return my order. I contacted Customer Service, and they responded quickly.
Response from LG PartsSep 10, 2026
Hello, We’re sorry the order needed to be returned, but we’re glad our Customer Service team was able to respond quickly and assist you. We appreciate you sharing your experience with us.
Tasheira J.
Fast and friendly
Response from LG PartsSep 8, 2026
Hello, Thank you for the great feedback! We’re happy to hear you had a fast and friendly experience with us. We appreciate your business and look forward to helping you again!
Don S.
The replacement oven glass fit perfectly and arrived very quickly.
Response from LG PartsSep 3, 2026
Hello, We’re so glad to hear the replacement oven glass fit perfectly and arrived quickly. Thank you for sharing your experience, we truly appreciate your feedback!
Pam and P.
You sent the wrong part. I ask for the Refrigerator door gasket and you sent me freezer door gasket.
Response from LG PartsSep 3, 2026
Hello, We are sorry for the difficulty you experienced and for receiving the incorrect gasket. We understand how frustrating it can be when the part received is not the one expected. All returns require a return merchandise authorization, and our team can assist with reviewing eligibility and issuing instructions once the request is completed. Please contact us directly so we can help you move this forward, by chat during business hours on our website, or by phone at 866-779-7906.
Ca
Wrong part received, want a refund and order the correct part but - no human in chatlive waited for a long time then got shut down - both phone numbers do not work - waiting for an email reply. NOT HAPPY for sure...
Response from LG PartsSep 1, 2026
Hello, We’re very sorry to hear about your experience. Receiving the wrong part is frustrating enough, and having difficulty reaching someone for assistance only adds to that frustration. This is certainly not the experience we want for our customers. We appreciate you bringing this to our attention, and we hope our team can get your refund and the correct part taken care of as quickly as possible.
customer
You guys did an excellent job. The packaging was impeccable, and the item wasn't damaged. It was a far cry from the delivery I received from Amazon, where the item arrived completely destroyed and was packaged in nothing more than a shipping envelope.
Response from LG PartsSep 1, 2026
Hello, Thank you so much for the wonderful feedback! We’re thrilled to hear your order arrived safely and that you were impressed with the packaging. We know how important it is for your items to arrive in excellent condition, and we truly appreciate you choosing us. We look forward to serving you again!
Jesse S.
I tried to cancel my order 3 times and finally sent an email before the item shipped. I got an automated reply, which stated if the automated reply did not resolve the issue to respond directly to the email. I responded to that email and still haven’t received a response.
Response from LG PartsSep 1, 2026
Hello, We’re sorry for the frustration and lack of follow up you experienced while trying to cancel your order. We understand how disappointing it is to make multiple attempts to cancel, follow the instructions in the automated email, and still not receive a response before the item shipped. We appreciate you bringing this to our attention, and we apologize that we did not provide the timely assistance you expected.