LGI HomesReviews of lgihomes.com

If I could go back and do it all over again, I would and not with LGI. From the first day they started building my house, there were issues. Gaps in the floor, moldy wood used in the structure. Even found that someONE not something urinated on the subfloor in the master walk-in closet. I’ve had MULTIPLE windows just fall off the track at me. Pot lights just fall out of the ceiling. All of my floors are uneven upstairs and none of the structural issues that were supposed to be addressed before the build continued were fixed. They just hid everything behind the drywall. The person “helping” with service tickets is one of the worst people I’ve ever dealt with and I’m from NYC. He belittles me and acts like I’m making up issues so he doesn’t have to put work orders in to fix things. We are currently dealing with Hurricane Ian and I just found out that one of my front windows is leaking BAD. I’ve worked so hard to give my daughter and myself a better life and this company has both taken advantage of and neglected us horribly. I HIGHLY recommend you find some other home to buy and stay very far away from these builders.

Terrible company that doesn't honor their new home warranties. Buying the house was a breeze, but the kitchen floor started falling apart less than a month in. Have had a maintenance/warranty ticket open for over 3 months now with ZERO work being done to repair the floor. Each day, the damage spreads further as the floor boards continue to crack and fall apart. Do not buy from LGI!

If i can give zero I can! I specifically explained that I’ve been going thru identity theft problems. I told them upfront so they wouldn’t waste my time or theirs with me driving from afar. I get there and basically they couldn’t help me! Why do y’all waste people time??? Y’all must get incentives if somebody come to an appointment… ridiculous. Won’t never recommend anybody to this company

This place is a joke they will set you up for failure and all they want is the 1000 deposit then they make it impossible to go forward and make sure you do bot get your money back or get options to get this back. This has nothing to do with loan company but they are questionable too . Wouldn't you know they canceled instead of denying loan. Which made it so im not illegible for my payment lie lie lie .they took my 1000 and refused to return it after they made it impossible by cx appointments and giving me runaround. He said she said . Total discrimination and they love vulnerable people so beware

Very rude person Billy who works there. Very very rude. Do not apply unless you want to be treated rudely.

Everything was perfect until the week of closing. They never scheduled a walk through, it was only hours before the closing. We walked through and I asked for a few things to be fixed like: holes in the drywall, a window would get stuck when opened, the bathroom fan was hanging from the ceiling, one of our front windows did not have an exterior window shutter, the crawl space was full of trash, there was a gap between the floor and the cabinets. They said they would get all of that done within the next day. Nothing was done, even my house key did not work. After a few days they had nothing of excuses of why they didn’t fix it, plus they would schedule another date and would never show up. After about a month of non stop calls from my part, we got a few things fixed. But as of now they’re still a few things they never fixed. I’m still waiting.

I was working with Ben Woodlee for buying investment property at Anna TX. At the time of signing and later he keep on telling that LGI Homes will pay certain number of incentives. House has some great grading/drainage issue which even City of Anna raised objections. This information, LGI wanted to hide from me. He moved the closing twice by more than 45 days. There were other serious issues but Mr. Ben Woodlee just want me take the possession. I requested to get the engineering inspection done at my cost but LGI not willing to sign the paper-work(more than 4 weeks now). Mr. Ben moved the closing another time to 8th Aug 2022 on phone. Then all of a sudden one fine day stated that I need to close in next 48 hours(i.e. 29th Jul 2022) otherwise LGI will cancel the contract. LGI doesn't want to take care of the issues found by us and instead want to rush for the closing. Title doesn't have my wife's name. Moreover, when talking about incentives, Mr. Ben has a totally different version about it and denying it out rightly. Typical switch and bait sales practice and no customer service. Wanted to talk to his supervisor but no response. Tried calling the corporate - their front desk has generic mailbox. They have seriously took advantage of buyers during pandemic when the supply was short. Never been thru such a stressful closing experience with Builder backtracking from all the promises. It seems in this world there is no value for stated words.

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