LGI HomesLGI Homes builds high-quality, move-in ready homes at affordable prices across the United States. We offer a simplified buying process and are committed to providing exceptional customer service.
LGI Homes (lgihomes.com) has 219 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Contractors & Consultants · Santa Anna, Texas
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Showing 89 reviews with 1 star · Clear filters
John Mccabe J.
So LGI sucks they have so many complaints and lawsuit please stay away if u do use your own lender not there's they will denie u last minute they are horrible on communication it goes on deal at your own risk
Mike
This person reached out to by the name of Alex! I asked them to follow up in a month. A few minutes later after plain text they had a women Michelle call me. They refused to give me and management"broker" info or even a manager and phone number! This is ridiculous that they can't honor one simple reason!! This is called harassment and emotional distress! Are you really that desperate LGI homes to not honor a flow up next month and calls me with in 12 minutes later. Why should I ever buy a home through LGI!?!?!? Desperate for sure!!!!!
Teresa P.
Very Dissappointed! I first contact them thru their website 4 more information. I received a call from manager Richard in Jarrell, TX. He asked question what I am look'g 4. I told him I was interested on the Medina 1 story home. I told him we R 1st time buyers, veteran & already pre-approved. I wanted big kitchen, room large 2 fit Kingsize beds & 2 bathrooms. He told me he had 2 fit really well. So I schedule an appointment w/him 4 Sunday. He sends me a text 4 location 2 ask 4 him he was the only Richard there. I was so excited ready 2 buy since I did my research. A couple of minutes later I received a text w/a different name Darnell. I responded ask'g did I ever talk 2 U he said no. I told I wish manager would had informed me that he couldn't do it that 1 of his employees was going 2 help. (I said 2 myself ok) I get there he explain the steps any questions & so on. So we leave 2 see homes Darnell takes me 2 a 2 story home. I reply I wasn't there 2 see that I am here 4 Medina floor plans. I have bad knees 2 climb steps. He reply doesn't have any. I told him what do U mean Richard said he had 2 for me 2 look at. I told him I don't like dishonesty & 1st impressions is everything 2 me upfront don't tell me U have this & wait 2 I drive close 2 20 min 2 get there it is a waste of my time. He reply I have one 4 U 2 look at. He gave me a key & how 2 get there. I saw it while video chatting my son. I go back & guy is busy w/a different person so never got 2 ask. I was ready 2 sign paperwork & see when R build'g going 2 start? It pissed me off 2 high heaven. R U kidding me? How rude? Buyers be aware!! This just shows me how dishonesty they R, their character & integrity of company 2 tell U everything U need 2 hear over phone & opposite when U get there. I wouldn't recommend them 2 anyone so sad. Heck No!! How frustrating? The Manager Richard should be ashame of himself leading people like that. I will post this on all social media 2 let people know how they treat clients.
Home B.
LGI could be a good economical house but it’s ruined by poor customer service and subpar house plans. They are good with timelines and closing the house on time. They are prompt in response and keep you posted on the progress of the build. The customer service is very bad. The manager of the shadow bend community in Anna talked as if they did us a favor selling the house. I haven’t had this kind of experience with any builder before.
Michael B.
CROOKS AND LIARS STAY FAR AWAY
Sharita J.
My experience at Bunn Farms in Locust Grove was devastating. It really made me not want to purchase a home with the company. My visit was waiting and then asking to get pre approved on something I had no idea or information on. The agent seemed nice but I felt she was discriminating against me of my race. I don’t think I would have been asked those questions or not given any information if I were white. The previous interaction with another agent was pleasant and he encouraged me to come see the property but I missed the appointment. I came by the next day to see the property and I guess they don’t like or take walk ins and left me waiting and refused to show the property.
leo R.
Homes are build fast, having so many problems with the house from roof leaking, walls were never finished, power outlets don't work on outside of house. Trying to get ahold of a live person is impossible. By far the worse investment I have made buying from them!!
Anna H.
The sales people are pushy and make false claims. LGI has false promises they could not deliver on. The craftsmanship is awful and most of the subcontractors don’t care. We only had two who were polite. LGI is slow to fix concerns and truly does not care about the homeowner. They want to do things on their time and have no respect. LGI is a terrible company and the leadership is rude and disrespectful. LGI and the contractors are nonsensical and it is all very unacceptable. We are very disappointed in them and this is our first home. We advise you to not buy with LGI. It may look decent from afar, but when you get close up and look, you will see all the imperfections. LGI and the city had issues too.