LGI HomesReviews of lgihomes.com

Christopher the sales person in sweetwater ridge in Conroe, TX is RACIST. My husband and I walked in the office and requested to see one of the model townhouse. Christopher told us to have a seat and that he has a few questions for us. Mind you, if someone asked to see a model home, all he had to do is take our I.D. or driver license and show us the home. He did not do that. He specifically told us, it would be a waste of time for him to show us the home because I haven’t been employed on my job long enough. Mind you my husband and I we both had a pre approval letter. Christopher didn’t show us the model homes like we requested. If you’re a person of color don’t even waste your time going to sweetwater ridge in Conroe, TX. He currently is the only sales person at that location. He literally sat there and belittle my husband and I. I have never felt so small in my entire life. I will not stop here. I’m also contacting the BBB and report Christopher.

Sorry to send an email like this but me and my wife are disappointed that the future of getting a home at the El Tesoro most likely won't happen. We went in there and spoke to a person called Leon Rendon. We told him our situation and he pulled a hard credit report ( not sure why a hard one since this will possibly hurt us ). We also had 20% to put down. My credit was what he now says on the phone needs to be a 620 and that is not what he said when he produced the 559 one. Which I see online as 606. My wife's credit and employment were fine. So, he says I can go get a job and produce 4 paychecks and come back in and we can work something out. Because I had more questions, I called him and then sent him more information in an email. Thats how I got his email address. I then went there when I had no response and he said that me and my wife had to come together and to make an appointment. So, I had gathered more documents and sent an email with a question as to what time would work for him to meet. No response. I then sent an email asking if he received my emails and nothing. So, in a phone call today he said yes, he did receive my emails and now I need to work for 6 months and get my score up to a 620. So, I was shocked to hear this as because of his comments I started a new Job on Monday 09/25. So, me and my wife are thinking we are on our way to getting a new home in the most perfect location for us, which is El Tesoro. His customer service skill lack skill. His statements to us on what he said we need were not true. So now we are disappointed and now what. The place we wanted and me getting a job was based on his recommendation. My brain says I am tired of people taking advantage of us. I want to just come and picket the place and tell everyone what happened. I want to post everywhere what happened to us. We are more than just a number for a salesperson to take advantage of. I told him I was going to write someone higher, and he said go ahead. So I am. Thanks

If I could give a zero, I would. The same reasons we were approved for the loan conditionally are the same reasons they use to disqualify us. Which doesn't make sense. First they said they could get a hold of my employer, which that is a lie. I’m not sure what employer they were trying to reach. They wasted our time, money and energy. Moreover, they did not even have the decency to tell us why the loan did not go through and we had to call, text, and email to find out. I am not sure if we were denied because of our race ( AA). They have set us back, I wish we had seen their non-transparency from the beginning. We wouldn't have even started the process. I would not recommend this company to anyone unless they take the necessary steps to make effective changes. I would have to review on different platforms just to keeps others aware of what this messy company is all about before the customers decide to unnecessarily spent their time, money and energy.

Lennar denied me the loan and after 30 days I am still waiting for my downpayment back . The vendor never give me an accurate answer about my refund, the only answer I receive is “you have to wait and I can’t do anything else”….. this situation is abusive they are taking my money to continue working on their constructions and avoiding me about where is my money and when I am going to receive my refund ! Today I am still waiting for an answer about where is my money !!! 08.19.23

My brother in law bought a house in Clagget mill Hagerstown maryland in January 2023. The first water bill was $1109. And no one was living in the house. We put in a claim to LGI . AND CALLED THE Hagerstown Maryland water authority. They said in December 2022 Lgi was told of a water leak, but the buyer was not informed by LGI. OR the water company. It is now July 2023 and it's still leaking! They are going to sell, but the leak needs to be stopped and the buyer reimbursed. Address is 18708 Ballantyne way, Hagerstown Maryland.

They did maybe 25% of our blue tape items. The contractor told our sales person that they met with us, lies. Afterwards, got ahold of the contractor he admitted he didn’t do the blue tape items & to blue tape again and someone would be in contact with us. Here we are a week later again and nothing.

Everyone was Amazing and very professional. I enjoyed my experience.

LGI homes do not last. Bought the home 3 years ago and the foundation of the house was poorly made. I tried getting contact with the builder and he seemed annoyed and angry with me. My whole floors are covered with water and mold. There was no plastic under the vinyl floors. The warranty doesn’t cover anything. The water coming from the slab.