LGI Homes builds high-quality, move-in ready homes at affordable prices across the United States. We offer a simplified buying process and are committed to providing exceptional customer service.
LGI Homes (lgihomes.com) has 219 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
Also known as
lgihomes.com
Website
lgihomes.com
Category
Contractors & Consultants
Location
Spring, Texas
Listed on Five Star Index
2026
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The company replied to 44% of reviews.
Latest
Most recent review: October 2026.
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Home is in Freeman Ranch subdivision and looks great. Had some delays with closing due to getting power connected from CenterPoint, but Cesar was great through the whole process. Home is nice, with a few cosmetic defects, but nothing major. Felt a little rushed during the final walkthrough, but all in all, happy with our purchase and excited to be living in a house of our own. Wish we didn't have to use loanDepot, as they were mandated in order to get the perks of the loan/purchase, as they were the main low point of the process. All in all, we got the loan, and moved 8n, so all is well that ends well. I would recommend LGI to look into partnering with a different loan company in the future. Thanks again Cesar for all your assistance through the process. You are an absolute rock star, sir!
Response from LGI HomesJun 7, 2022
Hi DJ, we appreciate you taking the time to leave a review! We take pride in our exceptional customer service and are happy to hear you had a great experience with your New Home Consultant. We appreciate your feedback about your loan process as we are always striving to improve. Congratulations on your new home!
HO
Heather O.
LGI Homes 5th Plain Creek
My family bought an LGI home in the 5th plain creek neighborhood for our very first home. The process was pretty much what we expected. Knowing that we were working with a sales team and not a buyers agent, we made sure to do our homework and compare what we were getting to what else was available on the market. The warranty that came with the house was a big part of why we decided to move here. Working with LGI and their loan partner was a pretty good experience. Some of the final numbers weren't quite what was originally discussed. This was frustrating but not much worse than negotiating with a traditional seller, and from what I understand, a pretty standard part of buying a home. We probably could have gotten a slightly better rate going with a different lender, but it was worth it to us to go this route so they would cover our closing costs. Really the only problems we have are things that were overlooked by the construction team. There are a number of floorboards that feel almost like a sponge when you step on them (both downstairs and upstairs). Because they move when you step on them, the boards creak. We were told that the creak would go away and that was just because the house was settling. Maybe some of the noise is from the house settling, but the floorboards are uneven/spongy in several spots and I have a feeling this is something that isn't going away. There were pre-drilled holes for the wire shelving in our bathroom that were too short for the shelves that were used, so we have a number of holes in the drywall that were left after they installed the shelving. We noticed after about a week that a lot of our paint inside was cracking in the corners, not a huge deal but that mixed with some of the cracks in the drywall and the floor issues, it feels like the building process was rushed. It doesn't feel like there was as much attention to detail as what you'd expect for a brand new home. We've also noticed a lot of ants now that we've been here for a month or so. This probably has nothing to do with the builders but we will need to have someone come spray because they are all over. We didn't realize the post our gate was attached to had a crack in the middle of it. Our nephew tried to "ride" the gate, and it ripped off the post basically splitting it in half. All in all, we love our house. We wish there was more attention to detail for what we paid and for this being brand new, but we are excited to really make this house our own and make memories for years to come.
Response from LGI HomesJun 1, 2022
Hi Heather,
Thank you for choosing LGI Homes! We are glad to hear you had a good experience during your homebuying process and saw the value in our warranty and lender. We take pride in the quality of our construction; however, we know that with new construction, some items may come up. That is why we provide an industry-leading warranty for our customers. Please submit any items you'd like addressed by our construction team at lgihomes.corrigo.com. We appreciate your feedback about your experience and we want to congratulate you on your new home! We hope you enjoy it for years to come.