LGI HomesReviews of lgihomes.com

Watch out from those people. They claim they taking care of closing fees and force you to use their own Bank for a loan, once you get to the loan process, they will clearly mention in the first page these fees are your responsibilities and they are just giving you a credit for them. when I asked my $1,000 deposit back from the sales guy named Josh, first he said let me talk to my management, then ignored me. after repeatedly texting him, he replied back and said they refused to give it back. The agreement did not even finish 14 days grace period and I didn't even think I was signing a purchase order. he tricked me into it. There are so many details they will force you into the contract including, not being able to use their own inspection and appraisal. you can't sue if any serious issues with the house. they claim the HOA fees is 35 per month but once they finish the build, it will be new agreement between you and HOA, you can't team up with other residents in the community and go to court in case they build anything in the community against residents. I bet they are making more profit from taking people deposits than they actually building, They are a fraud. watch out and don't be a victim. they are rude and cunning in each direction you look, from tricking you into signing a purchase order all the way when you get to talk to their loan officer. I am here to warn. you will encounter much more expenses once you sign a deal with them than you ever anticipated. unless you want to stay with them for 30 years loan without refinancing or paying off the loan, then go right a head. otherwise walk way and don't look back. they are there to continue beating you up along the loan process.

I’m disappointed with LGI Homes’ warranty response regarding my water heater. When my hot water stopped working, I contacted warranty expecting assistance. Instead, I was told LGI would not cover the issue because I had previously turned the water heater off. At no point was I told this violated any manufacturer guidelines. The response felt dismissive and lacked any effort to actually help resolve the problem. This experience has made me question the value of LGI’s warranty and after-sale support. I would caution potential buyers to ask very specific questions about what is and is not covered, because the warranty does not seem as homeowner-friendly as advertised.

The home buying part and staff were great and it was stress free. However we were lied to while we were looking at the house. We were told they use top rated windows to help keep drafts out. The window quality is the cheapest window they could get. We have had to put plastic over the windows in the winter to keep the house warm. Our master bedroom is always freezing or too hot depending on the time of year. The duct work going to our master bedroom is smashed between the foundation and support beam so barely any air gets through. They also advised the insulation is h9gher quality as well. However they either did not insulate our master bedroom/bathroom/closet as you can feel the cold air. I can also hear anyone talking outside the house by my bedroom and even hear the neighbors tv through the outside walls. The fart fans in both bathrooms just has duct work/pipe that goes just barely above the roof line that the capped with a flat piece of sheet metal with pieces connecting just at the four corners so you can physically feel the cold air blowing onto the house through the fan vents. As well as when it snows/rains water leaks through the vents. My foundation at the entry of the garage/driveway started cracking within weeks of buying the brand new home and many repair tickets have been put in and ignored. The eluding back door is crocked so the screen door has never opened/closed smoothly. The 11 month walk through never happened even though was requested. The ceiling in the garage has a Crack thr length of the garage. The round molding they used to round the corners of the walls are all popping off the wall. Have cracks in every bedroom ceiling and wall. The construction of the homes is very poor. The oven door was never put on correctly. We have been in our home since August of 2021 and since the day we moved in you can physically feel the air coming into the house from every electrical outlet that is on a wall that faces outside.

After living in our LGI home for nearly two years, I can confidently say that many of the concerns raised by other homeowners resonate deeply with our own experience. From the start, we encountered multiple issues. The fire alarm chirped persistently, requiring the installation company to come out more than once. Within the first month, nearly every door knob in the house fell off. Less than two years in, we had to repaint all the doors—only to learn from the painter that cheap paint had been used, and some rooms hadn’t even been primed properly. Our HVAC system has malfunctioned around eight times, causing repeated service calls. We’ve already had to replace the dishwasher, and unfortunately, the list doesn’t end there. It’s worth noting that our household is just my husband and me—no children, no excessive wear and tear. These issues stem from poor workmanship and subpar materials, not heavy use. We had high hopes when we moved in, but the ongoing repairs and lack of quality have been disappointing. I hope LGI takes these concerns seriously and improves the standards for future homeowners.

New home. Immediately smoke detectors chirping. Called LGI. Told me not their problem. New battery still chirp. Two bad smoke detectors tat I rplaced. Very bad service.

We bought out home in October of 2023 and it was a nightmare before we even closed on it Since then it is like living in a brand new fixer upper/ There are a lot of things that are wrong with the house. Tiny toilets, tiny closets, cabinets, and drawers that are not deep enough. There was not enough room for us to put in a larger refrigerator (we had to pull out the bottom drawer in our new refrigerator, even though we had measured the space before we bought it $1,500.00). We had to buy another refrigerator to replace it ($1,856.10) The closet in the middle spare room is not deep enough to hang clothes in and you must push the clothes in to close the doors. Mentioned it to maintenance and we were told that that's the size on the blue print. There were cracks on the floor in the master bathroom where they had put the flooring over nails that were not flush with the floor. We have since finally gotten the flooring replaced. There is no vent over the gas stove in the kitchen. When we questioned it and said that it was unhealthy not to have a vent, we were told that there did not need to be one and that it was up to code. I did not feel comfortable with the gas stove and also have COPD, so we had to have electric put in behind the stove with the correct prongs ($500.00) and a new stove for $950.00. There are no 2 x 4 cross braces in the middle on the privacy fences in the back yard, therefore the fence panels are bowed out and not straight so we had to buy the center panels to fix the fence. I got in touch with Cottonwood Greens and they said there was nothing they could do. Emailed Kevin at the front office and never heard back from him. If you do try to get some help they just blow smoke. My husband has spend many hours fixing things. We have gone through a lot of money since we moved in here and am now broke, but hey hopefully we will run out of things to fix someday.

we went to look at homes that LGI builds, we were pressured into putting earnest money down on a home. A family emergency arose and let them know we are unable to continue the buying process. we then asked for our earnest money to be refunded. At that time, we told them that it may possibly take 6 mos to begin. Instead of refunding the money, they told us that they were going to hold onto it for us until we are ready. What happens if we are never ready? Do not buy from LGI, they are crooks. we were looking at the homes that were already built and found sloppy craftsmanship. Chips in the brick, plaster nor paint on the front and back doors. Just be careful and do your homework before you put any money down!!

#1 Trying to request service - unable to use customer care - doesn't allow any typing to request Paint missing or chipped garage door, front door, entry to house from garage There is a crack on garage showing sunlight to interior entry wall by front door electrical plug has a broken/missing wire on entryway front plug back door leaks onto carpet when watering or blowing rain the vent fan in master bath doesn't work at all