Lexther LLCReviews of lexther.com

Amazing Customer service! had an issue with my address they went above and beyond to make sure my Husbands coat made it here.

Coat is a 4 x and is no where near fitting me. $200 down the drain. No more online purchases from me. Took forever to get it here. I am no way going to try and return it as that will cost more in shipping and they will never make it right anyway. Like I said No more online purchases for this guy.

If I could give this company a negative 5, I would. I ordered January 9th a leather jacket online. It stated 5-8 days for shipping. As of the 19th of January, I heard nothing. No tracking, update, no info. I reached out constantly through chat and email and phone. I got nowhere with my order. I requested to cancel on the 19th of January through all options of contact which the company emailed they would give me $10 off for my inconvenience to keep the order. I said no. Then they offered $20, I said no. Then they offered $40 off.. Again, I said no. I just wanted my full refund back for now I don't trust this company or its product. I have been told several lies, waited over 24hrs for a chat response, was told I would get phone calls but did not until a much later date. I got an email after reaching out asking when was my order canceled and was told on the 28th of January.. Just got a text today the 3rd of February that my order was canceled. This is the worse company I have ever had to deal with buying clothing items. They are very unprofessional and the customer service is ridiculous. I kept telling them I will let others know if my experience with this company and that's what I'm doing.. Buyers beware. I have several emails and chat photos of my communication with this company and text. I will never deal with this company again.

Service was great! Shipping is kinda on the slow side but well worth it on arrival. I didn't really have any interactions with customer service and that's a good thing. I ordered and received 2 really nice leather jackets. I have my eye on a few more.

I still havent gotten my second bag! I ordered in September 2021.

Hello everyone, I wanted to let you know how grateful I am, a while ago I took a risk and bought two leather jackets without having any information from this seller, I was wrong and bought a very large size, I contacted them they responded they gave me details of what I had to do and they sent me the correct size Congratulations you do a great job, reliable and very communicative. 5 stars from me ...

The bag was used once for a one night trip and the mechanism holding the strap on ripped off. I contacted the company but no one responded. This is the second bag i purchased from them. Both for my son. He explained that the other larger duffle I gave him for his birthday is defective as well. The outside flap has 2 negative magnets so, does not close securly. I guess you get what you pay for.

Our initial order took a long time (over 4 weeks) to get to us - and unfortunately it was the wrong size (labeled as XL, but measurements matched M on the size chart). The Lexther team was very responsive and worked with us to get the wrong item returned and a replacement, in the correct size, sent. The coat is good quality and my husband loves it.