Tee B.
They weren’t upfront with me about many things……
They weren’t upfront with me about chapter 7, when I was never qualified for it. Slow responses they had me send all of my paperwork to someone in the company who never did anything for about eight months. By the time I went to finish it after paying for everything and having to resend everything because apparently they couldn’t get into her email, even though I called every day and got the same thing the same thing nobody actually ever really took me seriously for those eight months I got the runaround. I was told to wait that they’ll get a hold of me. It was just a lot of BS. At the end of the day, I had to cancel it and eat the money, even though it was there mistake of not finishing in time before I got married now it changes everything all of their answers were from other workers not actual lawyers and my actual lawyer had a big stink when I actually had a question for him and asked him to send paperwork to the car company so they could come pick up my car that I was surrendering and he refused to do it. We had to do it ourselves!!! They would’ve never picked up the cards still have it two years later it’s totally unacceptable. It’s not a good company and it’s a unbelievable waste of money. Go to a credit recovery company. And they will actually dispute each and everything get down the cost unless you actually do qualify for a chapter 7, but I would make sure from a local lawyer and not this company they’re in California and they really just don’t care..
Response from Lexington LawJan 14, 2026
We’re truly sorry to hear about your experience and appreciate you taking the time to share this feedback. We understand how frustrating it can be when expectations are not met, especially during important life changes. Our goal is always to provide clear communication and timely support, and we regret that this was not your experience. We take feedback like this seriously and would welcome the opportunity to review your concerns further. If you’re open to it, please contact our client services team directly so we can look into your case and address what occurred. We want to clarify that we do not provide direction or advice on whether a client should file for bankruptcy. Our role is focused on credit-related services, and we are able to continue assisting with credit matters even after a bankruptcy filing, depending on the client’s situation. Please reach out to us via our website's live chat feature at https://access.lexingtonlaw.com/content/client/us/en/login.html, where one of our credit agents will be available to assist you promptly.