Level Up Funding is an online lender with a focus on customer satisfaction. We offer installment loans up to $3,500 to eligible customers, even those with less than perfect credit scores. Repayment terms are up to 10 months. Advantages include free Same Day Funding on business days,* 24/7/365 customer service, and a loyalty rewards program, Level Up Rewards. Level Up Funding is owned and operated by the Crow Creek Sioux Tribe, a federally-recognized sovereign American Indian Tribe.*See the Level Up Funding website for details.
LevelUp Funding (levelupfunding.com) has 577 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
levelupfunding.com
Website
levelupfunding.com
Category
Banking & Money
Location
Ft. Thompson, South Dakota
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Hi Nina Williams,
Thank you for sharing your experience! We're glad to hear that we were able to help you stay on track. Providing excellent service is our top priority, and we’re glad we could meet your needs.
If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813.
Best regards,
The Level Up Funding Team
CH
Charles
Happy I called
The person I delt with was very kind . They explained every thing so I under stood.they were quick and helped me threw proses in a orderly time..
Response from LevelUp FundingJan 14, 2025
HI,
Thank you for your feedback! We're so glad to hear that the person you worked with was kind, thorough, and efficient in guiding you through the process. We take great pride in providing the best possible service experience for our customers.
If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813.
Best regards,
The Level Up Funding Team
FW
FRANKLIN WADE J.
Great customer service
Great customer service
Response from LevelUp FundingJan 13, 2025
Hi Franklin Wade Jr.
Thank you for your kind words! We’re thrilled to hear you had a great experience with our customer service. Providing the best possible service experience for our customers is our number one priority.
If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813.
Best regards,
The Level Up Funding Team
SJ
Steven J.
Very easy to secure a loan
Very easy to secure a loan. Helpful and very polite.
Response from LevelUp FundingJan 10, 2025
Hi,
Thank you for sharing your experience! We're glad to hear the process was easy and that our team was helpful and polite. Providing excellent service is our top priority, and we’re glad we could meet your needs.
If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813.
Best regards,
The Level Up Funding Team
YM
yis M.
They really really want to help
They really really want to help. Very professional and quick answer.
Response from LevelUp FundingJan 10, 2025
Hi,
Thank you for your feedback! We’re delighted to hear that our team was eager to help, professional, and quick to respond. Providing the best possible service experience for our customers is our number one priority.
If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813.
Best regards,
The Level Up Funding Team
SM
Sean M.
This company is a complete rip off
This company is a complete rip off. It should be criminal what they charge people in a time of need. To pay off a loan of $1050.00 it would cost me $5636.66!! My first loan payment of 680.00 only 10.00 god to the principal. I wouldn’t recommend this company to my worst enemy. If I could I’d upload the payment schedule. I made one payment of 680.00 last month. Now my payout is 1688.85!! Luckily I can pay it off now but a loan of 1050.00 cost me 2496.70.
ayment Schedule
Due Date Principal Balance Payment Due Ending Principal
11/8/2024 $1,050.00 $196.36 $1,042.11
12/10/2024 $1,042.11 $680.85 $1,029.16
1/10/2025 $1,029.16 $680.85 $1,007.90
2/10/2025 $1,007.90 $680.85 $973.02
3/10/2025 $973.02 $680.85 $915.79
4/10/2025 $915.79 $680.85 $821.88
5/9/2025 $821.88 $680.85 $667.78
6/10/2025 $667.78 $680.85 $414.93
7/10/2025 $414.93 $680.90 $0.00
There it is I figured it out.
Response from LevelUp FundingJan 9, 2025
Hi Sean,
Thank you for your feedback. We’re sorry to hear that you were disappointed with your personal installment loan experience.
The loan details, including the APR, payment amount and due dates, were included in the loan agreement you signed before origination. We provide alternative payment options that helps to reduce the overall cost of our personal installment loans.
Upon reviewing your account, we’re pleased to see that you utilized one of these repayment options, which allowed you to save on interest.
Additionally, Level Up Funding offers a Rewards Program that provides valuable benefits, including increased loan amounts and reduced fees, to enhance your experience with us.
If you have any further questions or concerns, or if there’s anything else we can do to assist you, please don’t hesitate to contact us. Our team is available Monday through Friday, 8:00 AM to 8:00 PM EST, at [email protected] or by phone at 833-715-1813.
Best regards,
The Level Up Funding Team
DI
Diane
Quick Solutions
Speed and efficiency are top notch.
Response from LevelUp FundingJan 8, 2025
Hi,
Thank you for your kind words! We're thrilled to hear that you found our service to be fast and efficient. Speed and efficiency are top priorities for us, and we're glad we were able to meet your expectations.
If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813.
Best regards,
The Level Up Funding Team
CU
customer
The lady was patient and so helpful
The lady was patient and so helpful. The whole process was so fast.
Response from LevelUp FundingJan 8, 2025
Hi,
Thank you for sharing your experience! We’re so happy to hear that our team member was patient and helpful and that the process was fast and efficient for you. Your feedback means a lot to us!
If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813.
Best regards,
The Level Up Funding Team