LevelUp FundingLevel Up Funding is an online lender with a focus on customer satisfaction. We offer installment loans up to $3,500 to eligible customers, even those with less than perfect credit scores. Repayment terms are up to 10 months. Advantages include free Same Day Funding on business days,* 24/7/365 customer service, and a loyalty rewards program, Level Up Rewards. Level Up Funding is owned and operated by the Crow Creek Sioux Tribe, a federally-recognized sovereign American Indian Tribe.*See the Level Up Funding website for details.
LevelUp Funding (levelupfunding.com) has 577 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Gail H.
Always have great people, on the top of your service.
Response from LevelUp FundingFeb 13, 2025
Hi Gail Helmholdt, Thank you for your kind words! We take pride in having a dedicated team that prioritizes excellent service. We’re glad you’ve had a positive experience with us! If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813. Best regards, The Level Up Funding Team
A person who was D.
Don’t ever sign up for this! Over 600%
Response from LevelUp FundingFeb 12, 2025
Hi, Thank you for your feedback. We’re sorry to hear that you were disappointed with your personal installment loan experience. The loan details, including the APR, payment amount and due dates, were included in the loan agreement you signed before origination. We provide alternative payment options that may help to reduce the overall cost of our personal installment loans. You have the option to (1) pay off the loan early without any prepayment penalties to save on interest or (2) make additional payments toward the principal, which can also reduce interest and shorten the loan term. If you have any further questions or concerns, or if there’s anything else we can do to assist you, please don’t hesitate to contact us. Our team is available Monday through Friday, 8:00 AM to 8:00 PM EST, at [email protected] or by phone at 833-715-1813. Best regards, The Level Up Funding Team
customer
I asked if you reported to the three top reporting agencies and I got a yes a while ago I have never seen any report on my credit reports from you this disappoints me.
Response from LevelUp FundingJan 27, 2025
Hi, Thank your for your feedback! We are sorry that you were dissatisfied with the level of service you received. We understand the importance of being informed of any impacts to your credit report and wanted to let you know that the loan activity of our customers can be reported to alternative credit reporting sources. This means that your credit report may or may not be impacted based on the activity of your loan. We encourage you to routinely monitor your credit report and activity through various credit monitoring services. If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813. Best regards, The Level Up Funding Team
customer
Did not deposit on time as promised. Had to place multiple phone calls to follow up and get answers and was just getting the run a round.
Response from LevelUp FundingJan 24, 2025
Hi, Thank you for your feedback! We understand how important it is to receive accurate information regarding your funding timeline, we are sorry that you were dissatisfied with the level of service you received. We strive to provide clear and reliable service, and we are happy to see that we were able to clarify when you would be receiving your funds. If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813. Best regards, The Level Up Funding Team
customer
I was excited about the fact I got the money when I needed it
Response from LevelUp FundingJan 24, 2025
Thank you for your feedback! We’re thrilled to hear we could provide the funds when you needed them most. We strive to support our customers to the best of our ability. If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813. Best regards, The Level Up Funding Team
RON B.
There as a little confusion at first however the money was deposited in my account the next day. Thank yoi
Response from LevelUp FundingJan 24, 2025
Hi Ron Borden, Thank you for sharing your experience! Were sorry to hear about the initial confusion but are glad to hear the funds were deposited into your account the next day. Our goal is to deliver exceptional service to our customers. If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813. Best regards, The Level Up Funding Team
customer
Great customer service rep to have funds available on the same day
Response from LevelUp FundingJan 15, 2025
Hi, Thank you for your feedback! We're thrilled to hear that you had a great experience with our customer service and were able to have your funds available on the same day. If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813. Best regards, The Level Up Funding Team
Nancy N.
If you have not been warned, I am warning you now. Please go to a reputable company to apply for a loan. These people are a scam, liars and price gougers- swindlers at best. They will intentionally withhold the loan agreement from you with an excuse that they have sent it multiple times to your email, only to find later that they never sent it because the goal is to get you to sign electronically, and once you have signed, only then the agreement is released revealing the substantial amount of interest that they intentionally withheld from you. My mother is an elderly woman and received a loan for $2750. By the time she finishes paying the loan back, she would have paid nearly $9,000. I asked the representative who was assisting my mother, how much would she pay over the duration of the loan. She said $3,025.86. She was blatantly dishonest. It takes a certain person who has a position swindling people out of money. Insane! Stay away at all costs.
Response from LevelUp FundingJan 22, 2025
Hi Nancy Nesbett, Thank you for your feedback. We’re sorry to hear that your mother was disappointed with her personal installment loan experience. The loan details, including the APR, payment amount and due dates, were included in the loan agreement you signed before origination. We provide alternative payment options that may help to reduce the overall cost of our personal installment loans. You have the option to (1) pay off the loan early without any prepayment penalties to save on interest or (2) make additional payments toward the principal, which can also reduce interest and shorten the loan term. To ensure your privacy, we cannot discuss personal installment loans account details here. If you have any further questions or concerns, or if there’s anything else we can do to assist you, please don’t hesitate to contact us. Our team is available Monday through Friday, 8:00 AM to 8:00 PM EST, at [email protected] or by phone at 833-715-1813. Best regards, The Level Up Funding Team
