Bruno C.
Very disappointed with the slow service and support
I purchased the multi-site plan on Rapyd Cloud and I am extremely disappointed. Simple tasks cannot be performed on the dashboard and support takes more than 2 days to resolve the issue. My e-commerce site has been down for 2 days, with losses and no one can resolve a simple site pointer and SSL issue.
Response from LevamoMay 27, 2025
Hello Bruno, Thank you for sharing your feedback. We're very sorry to hear about the difficulties you've experienced and understand how frustrating this must be, especially when it affects multiple sites and critical functionality like SSL and domain setup. Our team has already reached out to you directly with a detailed update and is actively working to resolve the issues. We're committed to making this right and ensuring your sites are stable, secure, and performing as expected. We appreciate your patience and the chance to improve your experience with us. - The Rapyd Cloud Team