Alexander
Would give 0 if it would be possible
Would give 0 if it would be possible. So very sad to see a company with clear vision and amazing mindset switch so fast. Been with Rapyd since their launch, my site was not even live yet but i still chose to support them by paying the full sub that would be suitable for a live site. Spent thousands of $$$ just so when i missed one payment once (bc i thought i lost my wallet so the card got frozen) they turned off my site after 4 (FOUR) days. Then when I switched to a different plan, they failed to migrate me. Been since monday and my site is still not up, support is opened with 4 (FOUR AGAIN) people who are literally just ignoring me. Ever since their mighty launch to V2, their service went downhill. Also paying 149 USD for 40 gigs of SSD is DIABOLICAL. You can literally get a server with 8 times more RAM, 20 (yes, TWENTY) times more SSD for HALF THE PRICE LMAO. All and all, Rapyd went from a great service with amazing support to bleak corporate giant who cashed in on bb customers with false promises only to backtrack on most of the promises in their V2 (cut most of the paid stuff so now you pay the same sub for even less, yay!) Also, Rapyd socials person, Im sorry, I know this is not your fault and I know you prolly have to reply to this, but I swear if I hear (we're sorry we're busy bc of the migration) yeah, i heard that on Monday (its sunday btw) when you promised to turn on my site, newsflash, what you did was copy-paste it just to break the site and make it completely useless. People, if you know someone around you who's at least a bit tech savvy, just get dedicated server and let them set it up, heck even paying someone to do it will be better at the very end, trust me!
Response from LevamoOct 21, 2025
We're sorry to hear how things ended and regret the frustration this caused. You were right to expect faster responses, clearer communication, and a smoother experience overall. We reviewed your case and our handling of your plan change and transition to our new platform fell short. The follow-up you received wasn't timely, and that's something we've since worked to improve. Our support and operations teams have implemented new steps to ensure customers get quicker updates and better coordination when plans or environments change. We've also reached out directly. Thank you for supporting us from the beginning. We're sorry we didn't live up to that when it counted, and we genuinely wish you well.




