C M.
Horrible experience
Never in my life have I had so many server issues and unhelpful support. The Rapyd team accidentally deleted our live server. We will actively begin pursuing a server migration and full refund.
Response from LevamoOct 21, 2024
Thank you for your feedback. We’re truly sorry for the frustration this situation has caused. While a human error occurred during the restoration process, we want to clarify that no server was deleted. Our team mistakenly restored your development database to your production site due to some confusion over site names. We quickly identified the issue and resolved it within a few hours. We’ve since reached out to offer a resolution and remain committed to working with you to make this right. Your satisfaction is important to us, and we appreciate the opportunity to improve your experience with Rapyd.




