Jony K.
Signed up as a business
Signed up as a business. It has been 4 months, ZERO return on the money spent. Have been trying to cancel our account for the last week with ZERO response via chat, email because no number to call. We will be filing a complaint with the Better Business Burea (BBB) and disputing the charge and blocking any future payments. Avoid this company at all costs. They hold you hostage and charge you with no option to cancel.
Response from BatchApr 22, 2026
Thank you for sharing your experience, and we're sorry to hear about the frustration you encountered, particularly around reaching our team and the cancellation process. We take all feedback seriously to whom which we have addressed your concerns directly. We're glad to share that since connecting with you, we've been able to work together closely to make meaningful improvements to your listing, including, a full title and description overhaul, video upload, photo reorganization, and tag updates. We're already seeing strong results, with your listing achieving a great statistics placing it among the top performing listings on our platform. We recognize that the early experience you had did not reflect the level of support we strive to provide every partner, and we sincerely regret that. Every partner deserves a direct point of contact and timely communication, and we are committed to making sure that is the experience going forward. If you have any additional questions or concerns, please don't hesitate to reach out directly to [email protected]. — The Batch Team




