Mike H.
Leaky Cat Fountain - Not Recommended
Should have read the reviews here before I bought there Stainless Steel Cat Water Fountain for about $80.00. It leaks from the water level window, so clearly it wasn’t tested before it was sold to me, which is misrepresented at the website. And good luck trying to get them to refund your money. They treat you like a liar if you report a defect. So I’m reporting this transaction to my bank as fraudulent. The company is engaged in international and interstate commerce, imports defective junk made in China, and has multiple addresses, but no phone number, a chat box that doesn’t work, etc. If you love your pets, don’t buy from these people. They can’t be trusted
Response from leospaw.comFeb 13, 2026
We’re very sorry to hear about your experience. A fountain leaking from the water level window is not acceptable, and we understand how frustrating that must be, especially at that price point. We do not dismiss defect reports, and we certainly do not treat our customers as dishonest. If that is how this felt, we sincerely apologize. That is not our standard. Please contact us directly at [email protected] with your order details and photos of the issue. We would like the opportunity to review this properly and work toward a fair resolution.