Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart reviews

Showing 9,541 reviews with 5 stars · Clear filters

JoeL B.
May 6, 2024
I made a mistake on my address
I made a mistake on my address. When I emailed the email address that is on their site to contact them, they were quick to respond. After all the mistakes I made was corrected I still got offered a couple of discounts. There are many options for frames and lenses. I will definitely purchase more in the future. The prices are great.
Response from LensmartMay 6, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart.Have a nice day!
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Stefanie F.
May 6, 2024
Very good customer experience
They were very efficient on getting back to me and handled my need right away!
Response from LensmartMay 6, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart.Have a nice day!
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Stephanie M.
May 6, 2024
Love them just ordered 3 more 😍
I have 2 pairs of glasses from here. I bought them almost a year ago. 1 of them just broke and they honored the 365 warranty. I also just placed a new order for 3 more pairs with my new prescription. I would of have to pay almost $400 for 1 pair of glasses when I got 3 for half the price. 1 blue light filter got another pair clear lens and another pair that transitions when you go out into the sun. All anti reflective as well. I just uploaded my prescription paper and picked the frames and what I wanted in each frame. Trust me when I say the prescription glasses I have still are very good a year later. They very clear no cloudiness or anything. If anyone is scared of trying them just do what I did. Buy 2 pairs they will come out to less then $60 and trust me you will be ordering more when you see how good you can see, how good they look and all rhe compliments you get with them.
Response from LensmartMay 6, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart.Have a nice day!
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Nicole M.
May 6, 2024
Customer service is 5/5 stars
Customer service is 5/5 stars. My glasses arm part broke off and customer service offered a replacement pair at no charge. Timely responses within 24 business hours via email.
Response from LensmartMay 6, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart.Have a nice day!
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Val
May 5, 2024
I love Lensmartonline
I love Lensmartonline. I just purchased 2 pairs of fantastic looking glasses. I love them. Plus I am going to select 2 more glasses from the endless selection of frames.great experience.i highly recommend.
Response from LensmartMay 6, 2024
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart.Have a nice day!
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Marilyne
May 5, 2024
Awesome!
Glasses are beautiful and customer service was very nice
Response from LensmartMay 5, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart.Have a nice day!
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Sarah A.
May 4, 2024
My glasses I just purchased in December…
My glasses I just purchased in December ended up with a stripped screw and spring loose causing the arm to come off 3 months later. Lensmart was very understanding and sent a new pair. SB
Response from LensmartMay 5, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart.Have a nice day!
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Pálfalvi A.
May 4, 2024
Azért szerettem meg ezt az oldalt, mert segítőkészek és minőségi termékeket árulnak!
Azért szerettem meg ezt az oldalt, mert nagyon olcsó, és nagyon segítőkészek! :) Napszemcsit szerettem volna, aztán rájöttem, hogy nagy lesz végül kicserélték nekem ráfizetéssel! Ajánlom mindenkinek aki nem szeretne sok pénzt kiadni szemüvegekre! :)
Response from LensmartMay 5, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart.Have a nice day!
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