Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart reviews

Showing 9,541 reviews with 5 stars · Clear filters

Tania B.
Sep 15, 2024
Best quality & customer service
I have ordered from lensmart™️ for a few years now & the quality of the frames & lenses never disappoint. Recently, I had an issue with one of the frames, but the costumer service helped me solve it promptly without hiccups. I have ordered from other websites but hand down, Lensmart beat them in quality & costumer service.
Response from LensmartSep 18, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Regina T.
Sep 15, 2024
the customer service
the customer service is very kind and helpful
Response from LensmartSep 18, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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W R.
Sep 14, 2024
The website is very easy to use
The website is very easy to use. There are lots of options to choose from and I especially like the Try On option. I had a small issue with entering my prescription and reached out for help. Someone got back to me immediately and helped me solve the issue right away. Highly recommend!
Response from LensmartSep 18, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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WR
Sep 14, 2024
The was my first time ordering glasses…
The was my first time ordering glasses on line and I am so pleased. The quality is great and the customer service has been spot on. Plan on ordering again. Thank you
Response from LensmartSep 18, 2024
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Lori M.
Sep 14, 2024
This company is amazing Great communication great prices awesome designs highly recommend
I was very happy with this company they answered all my questions they were more than accommodating when I had a bit of a problem with ordering ( which was my fault because I’m not great on computers ) and they answered my questions right away which I didn’t have to wait so I was so grateful for that it was a great experience will order again and definitely will tell my friends. My daughter also has ordered from them and I absolutely love The choices and the glasses so much that I had to copy my daughters.
Response from LensmartSep 18, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Ashley
Sep 14, 2024
Fast and friendly response
Fast and friendly response. Corrected the issue in a timely manner. Very satisfied with the outstanding customer support I received.
Response from LensmartSep 18, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Khanyisa F.
Sep 14, 2024
Lensmart is legit!
I ordered prescription glasses from Lensmart for myself and my mother. My mom's glasses were received in great and safe condition, and her script was perfect, she hasn't stopped raving of how well and clear she can see and how strong the qualityl of the glasses is. My glasses got lost with courier, however, Lensmart quickly turned things around for me, with no hassle. I sent them and email telling them that I did not receive my scripted glasses, their response was prompt and they advised that they will reissue. I've literally received an email telling me my glasses are on their way! I cannot wait to put on my pair :)
Response from LensmartSep 18, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Rachel R.
Sep 14, 2024
Lensman’s was quick to resolve my…
Lensmart was quick to resolve my issue. I will definitely order from them again!!
Response from LensmartSep 18, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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