LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Mary L.
I had some issues with the glasses I received and I must say I appreciate the customer service I received.
Response from LensmartOct 16, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Tasha S.
My glassss came broken in the mail and they were so quick on helping me replace them! Even gave me a coupon!
Response from LensmartOct 16, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Elena
Helpful and communicative
Response from LensmartOct 16, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Rachael S.
Lensmart glasses exceeded my expectations! The quality of the glasses are excellent. There are so many fun and creative styles to choose from. The prices are fantastic and their customer service is wonderful. They succeeded in getting my prescription right. I definitely reccomend ordering from them!
Response from LensmartOct 16, 2024
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Amy H.
I ordered 3 pairs of glasses and loved 2 of them. I contacted customer service through Facebook messenger. They were very helpful with working with me to exchange the 3rd pair. Unfortunately, I wasn't able to send back that pair right away, due to the 2 back-to-back hurricanes here in Florida. Customer service was very understanding and still allowed me to continue with the exchange. Also, the glasses seem to be well-made and I get tons of compliments them!
Response from LensmartOct 16, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Melissa G.
Très bon service et prix compétitif
Response from LensmartOct 16, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
E`melbonese Tanya F.
I have had the most excellent and professional service from Lensmart. I have received numerous updates since I've placed my order. I had a query regarding the delivery partner and my email was answered in less than 12 hours. Such a pleasure dealing with you guys. Can't wait for my order to arrive. Super excited. Thank you Lensmart.
Response from LensmartOct 16, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Csilla L.
The costumer service is great. The answer for my question came it very quickly, they are accurate, precise. Thank you for all!
Response from LensmartOct 16, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
