LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Claim this listingShowing 165 reviews with 4 stars · Clear filters
Amira P.
I ordered two glasses, one arrived with clear lenses, i wanted them to be sunglasses. That was my only problem, although, the glasses are good quality, and they are looking pretty nice. I recommend them.
Response from LensmartJan 19, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
NaomiM K.
I'm happy with the specs and the deal I got from the company. I wanted good frames and lances that fits me well and lensemart did just that , to the lensemart team thank you for always being there for answering my emails on time. The service team helped me get exactly what I was looking for.
Response from LensmartJan 10, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Thuto P.
The lensmart glasses are extremely stylish and allow me to explore different looks every day. They are lightweight and prescribed specifically for me which makes it easier. The actual frames of the glasses are strong and the lenses themselves are not easily breakable. The delivery of them was rather efficient considering they are prescribed. I do wish I had asked for the blue light effect just to have the variety. Overall I am happy with my glasses and would definitely order more styles.
Response from LensmartDec 24, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Muhammad
I ordered from Lensmart around the end of October. My glasses were supposed to be delivered before the mid of November, but they printed the wrong address on the parcel and it had to be shipped back to the sender. I contacted their customer service, and their communication and assistance were outstanding! They reshipped my package, and I received both pairs of prescription glasses in early December. The frames and lenses are spot on. Thank you Lensmart customer service team, keep up the great work. Will definitely purchase from them again.
Response from LensmartDec 6, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Sere L.
Very effective communication. Manufacturing days could be shorter, but it's not that big of a deal
Response from LensmartNov 11, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Ciara
I had issue at first but since then has been sorted , I appreciate them sending me a new pair as the prescription is great Hoping no issues so I can continue to use lensmart in the future 😊
Response from LensmartNov 11, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Minenhle R.
I lost my glasses, but Lensmart's customer service turned a stressful situation into a smooth fix. Tget promptly arrived a reshipment of a new pair and kept me updated every step of the way. The only reason not 5 stars is the initial delay in processing my first order. Overall reliable and responsive. Jubu Cirha
Response from LensmartNov 8, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Marcia
Someone always got back to me and made sure that my prescription was correct. The only thing I didn't like were the hours of operation. I live in the east so had to wait until evening to get in touch.
Response from LensmartNov 7, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
